Cash Application Specialist in McKinney, Texas at Quality Collision Group LLC

JOB SUMMARY:
The Cash Application Specialist will be responsible for accurately processing and applying customer payments to their respective accounts, reconciling cash receipts, and ensuring all transactions are recorded properly. This role will involve managing daily cash applications for multiple locations in multiple banks, reconciling and importing into the ERP

KEY RESPONSIBILITIES:
o Review bank activity to ensure all incoming receipts are posted on a daily basis
o Ensure payments are applied accurately based on customer remittance advice and payment details and in accordance with the posting in the operating system.
o Investigate and resolve unapplied or misapplied payments, including contacting insurance companies or internal teams when needed.
o Maintain accurate and organized records of all payment transactions for audit purposes.
o Identify opportunities to streamline cash application processes, reduce errors, and improve overall efficiency.
o Manage queue of customer refund requests for overpayments or cancelled repair orders and provide accurate validation of cash receipt and eligibility for refund
o Work closely with the finance, accounting, and collections teams to ensure the accuracy of financial data and timely resolution of issues.

QUALIFICATIONS:
Education:
o High School diploma or equivalent.
o Associate’s degree in Business or related field is a plus.

Experience:
o Proven experience in cash applications, accounts receivable, or similar roles in a fast-paced environment.
o Microsoft Office Skills, particularly Excel are a must. Ability to move through multiple systems/solutions in an efficient manner
o Experience with accounting software, Netsuite a plus.

Skills:
o Strong attention to detail and ability to work with large volumes of data.
o Excellent communication skills, both written and verbal.
o Problem-solving abilities, especially in resolving payment discrepancies.
o Strong organizational and time-management skills to meet deadlines.
o Ability to work independently and as part of a team.