Assistant Manager/ Deputy Manager Air Cargo in Gurgaon, Uttar Pradesh at cargo-partner
NewJob Function: Safety
cargo-partner
Gurgaon, Uttar Pradesh, 243601, India
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Job Description
Assistant Manager/ Deputy Manager Air Cargo
0 - 0 a year
- End to End shipment handling
- Enters relevant commercial data into the company’s transport management system (CW1) and ensures the accuracy of documents.
- Acts as the company’s face towards our customers.
- Communicates status of shipments and further steps.
- Collects and shares relevant documents with internal/external stakeholders.
- Keeps customers proactively informed whenever an unforeseen change occurs.
- Consults and supports clients in their queries.
- Collaborates with other internal departments in order to solve client’s
- Handles customer claims according to corporate procedures.
- Sets corrective and preventive actions (CAPA) and communicates them to customers as part of the company’s continuous improvement process (CIP).
- When dealing with difficult situations, manages the conflicts professionally while treating our customers with utmost respect.
- Prepares, organizes and performs daily freight forwarding operations, in compliance with corporate directives and procedures.
- Organizes shipments from pick-up, customs clearance, loading, dispatch and delivery.
- Timely and accurate processing of shipments.
- Handles shipments in compliance with corporate processes, SOPs and management instructions.
- Is responsible for the accuracy and quality of data submitted to the system.
- Issues, monitors and collects transport documents.
- Receives and registers invoices from suppliers.
- Collects all legally and internally required documents and maintains data in all relevant systems.
- Issues invoices to clients for handled shipments while respecting corporate invoicing speed regulations.
0 - 0 a year
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Job Location
Gurgaon, Uttar Pradesh, 243601, India