Maintenace Technician in Laguna Beach, California at Friendship Shelter, Inc.

Position Summary

The Maintenance Technician is responsible for performing general repairs, routine and preventative maintenance, and property upkeep across all Friendship Shelter (FSI) locations to ensure facilities remain safe, functional, clean, and well-maintained for employees, guests, and program participants. This role performs a variety of maintenance and repair tasks, including basic rough and finish carpentry, construction demolition, painting, electrical, and plumbing, while identifying potential maintenance concerns and addressing issues in a timely and effective manner. The Maintenance Technician supports the organization’s commitment to providing safe, welcoming, and dignified environments that promote stability and well-being for individuals experiencing homelessness. In alignment with Friendship Shelter’s values, this position approaches each task with compassion and respect for the people served, demonstrates responsibility and accountability through quality workmanship and stewardship of organizational resources, and upholds integrity through reliable communication and consistent follow-through. The Maintenance Technician also applies creativity and flexibility to troubleshoot problems, adapt to changing facility needs, and collaborate with staff and vendors to maintain safe, functional spaces that support Friendship Shelter’s mission.

Essential Job Duties and Responsibilities

• Complete maintenance requests, repairs, and construction-related projects in a timely, professional, and cost-effective manner.
• Perform general property maintenance and preventative repairs, including rough and finish carpentry, painting, light plumbing and electrical work, and basic landscaping.
• Conduct unit turnovers, preparation, and ongoing maintenance for supportive housing units to ensure units are safe, functional, and move-in ready.
• Maintain the cleanliness, organization, and overall appearance of Friendship Shelter properties through routine upkeep, debris removal, and property inspections.
• Maintain accurate records of maintenance activities, work orders, mileage, repair costs, and completed projects, and provide daily activity updates as needed.
• Promote a safe working environment by adhering to safety procedures, identifying and reporting unsafe conditions, and applying safety best practices throughout daily operations.
• Respond promptly and appropriately to emergency maintenance issues and facility-related concerns.
• Communicate professionally and collaborate effectively with staff, tenants, shelter guests, vendors, and external agencies to support maintenance operations and property needs.
• Perform other related duties as assigned.

Supervisory Responsibilities

Direct Reports

- This position does not have supervisory responsibilities for direct reports

Indirect Reports

- This position does not have guidance or mentoring responsibilities for indirect reports

Driving Requirements

- Driving is an essential duty or function of this job.

- Drive up to 75 %

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job.

• Must have a valid driver’s license and vehicle with valid registration and insurance.
• Facilities maintenance: 2 years (Preferred)
• Excellent communication skills.
• Empathy, discipline, focus, and organizational ability.
• A collaborative, positive, and mature approach, an ethic of teamwork, and a commitment to the mission of helping people experiencing homelessness.
• Ability to work in a very fast-paced, high demand and often crisis centered area with the ability to multi-task and stay organized.
• Be committed to upholding the Friendship Shelter values of compassion and acceptance, creativity and flexibility, integrity, responsibility, and community.

Skills, Knowledge and Abilities

• Comfortable working in a Housing First and Harm Reduction setting
• Well organized, detail-oriented, and able to handle a fast-paced work environment
• Ability to understand and follow specific instructions and procedures
• Strong working knowledge of current repair, maintenance, and painting techniques and procedures.
• Ability to work weekends, holidays, emergency calls and overtime as necessary.
• Ability to handle physical workload, lift to 60 pounds, and climb ladders.
• Ability to carry out work in a responsible manner.
• Ability to use a variety of hand and power tools.
• Conflict management skills
• Decision-making skills
• Good interpersonal skills
• Ability to work with clients and guests with persistent mental illness, substance use disorder, or other disabling conditions.

Environmental & Physical Requirements

Shelter Site / Non-Sedentary Requirements

The employee must be able to perform the essential functions of the job. Work will be performed in shared spaces within the shelter environment and may involve interaction with shelter guests. Typically requires the ability to spend 66%+ hours each workday doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May require the ability to lift and/or push up to 60 pounds 33% - 66% of the time. Driving a personal vehicle between sites during work hours is required.

Additional Information Regarding Friendship Shelter Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, employees must always record all time worked for our company (which includes but is not limited to on-site work time at a shelter, office, or other work location; required waiting time; administrative time; and work-related travel time).