Rooming Assistant in South Bend, Indiana at Beacon Health System

Job Title:

Rooming Assistant, Oncology Practice, Full-time Days

Job Description:

Beacon Health System is hiring a full-time days Rooming Assistant for our Beacon Medial Group located in South Bend, IN.

Be a Beacon. Make a Difference.

At Beacon Health System, you’re not just part of a team, you’re part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.

• Medical, Dental, & Vision Insurance through Cigna

• Life Insurance

• 403(b) Matching Retirement Fund

• Competitive Paid Time Off (PTO)

• Shift Differentials

• Employee Assistance Program (EAP)

• Tuition and Certification Reimbursement

• Clinical Ladder Program

• Local and National Discounts

• Beacon Academy Educational Courses
• Gym Membership Discount

About Beacon Medical Group 
As a division of Beacon Health System, Beacon Medical Group is the largest, most comprehensive medical group in the region. Currently employing more than 250 physicians, 80 advanced practice clinicians, and representing over 35 different specialties, BMG is deeply rooted in the community it serves. Providing comprehensive treatment with a personal touch, we’re dedicated to improving health and inspiring hope throughout the region.

What You’ll Do

As a Rooming Assistant, you will report to the Practice Manager and working under the direction of the Clinical Supervisor, Office Supervisor, and/or Clinic Coordinator, the Patient Services Representative plays a vital role in delivering exceptional patient care and supporting efficient clinic operations. This position is responsible for coordinating patient visits, rooming patients, completing pre-examination documentation, verifying patient demographics and insurance information, and managing the flow of patient records and materials throughout the visit. The role supports the healthcare team by ensuring accurate patient information, maintaining smooth patient flow, and providing outstanding customer service. Under general supervision and in accordance with established policies and procedures, the incumbent also performs a variety of clerical, administrative, and basic clinical duties to enhance patient experience, support provider productivity, and promote high-quality healthcare delivery.

Rooming Assistant Job Responsibilities:

• Receiving and greeting all patients and visitors in a professional manner and providing all reasonable assistance.
• Receiving telephone calls, taking and relaying messages accurately.
• Obtaining information from the patient to accurately complete the patient record for payment information, computer input, etc.
• Maintaining patient files, charts, and records.
• Effectively escorting patients through practice to assigned room.
• Perform basic clinical care: vital signs, and body measurements.
• Enter data into electronic medical record (or any other patient record).
• Recording medical history.
• Preparing patient for examination.
• Cleaning and disinfecting exam rooms and equipment to ensure room turnover.
• Checking and maintaining supply of stock to exam rooms.
• Preloading patient information into the EMR- including diagnostic testing, health maintenance, and past surgical history.

What You Bring

As a Rooming Assistant, this position demonstrates strong knowledge and competency in performing patient care procedures, observations, treatments, and clinical techniques utilized within the practice. This role requires exceptional interpersonal and customer service skills to consistently greet and assist patients, visitors, providers, and staff in a professional, courteous manner. The successful candidate will possess well-developed verbal and written communication skills, enabling effective interaction with a variety of internal and external stakeholders. Strong analytical and critical-thinking abilities are essential for addressing patient concerns, interpreting information, and supporting quality patient outcomes. In addition, this position promotes collaboration, teamwork, and innovation within clinical services, fostering an interdisciplinary approach to enhancing healthcare delivery and improving the overall quality of patient care.

Required Qualifications

• The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is required.
• Must be a minimum of 17 years of age.
• Previous medical office experience and the ability to speak and write Spanish are desired.

The Beacon Way

At Beacon Health System, our approach to care goes beyond clinical excellence because it’s built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives.