Business Systems Analyst, LIMS in Durham, North Carolina at NeoGenomics Laboratories

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Senior Business Systems Analyst who wants to continue to learn in order to allow our company to grow. This is a hybrid in office position with Monday - Friday schedule with the option to work out of Ramsey, NJ, Fort Myers, FL, Durham NC or Houston, TX.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

As a Business Systems Analyst III you will serve as a senior individual contributor within Digital Technology Solutions, leading requirements analysis and solution design across NeoGenomics’ laboratory technology portfolio The role serves as a primary business analyst for the NeoLink clinical pathology platform and supports broader laboratory systems, including LIMS, ELN,SDMS, and instrument integration workflows The role partners with laboratory operations, medical, clinical, and technology teams to translate complex business and operational needs into functional requirements, system designs, and validated solutions The Business Systems Analyst III also supports enterprise process improvement and business transformation initiatives, mentors junior analysts, contributes to solution and architectural decisions, and represents Digital Technology Solutions in cross functional forums, including the Change Control Board and platform steering committees

Responsibilities:

• Lead requirements elicitation, analysis, and documentation for complex initiatives across NeoLink, LIMS, and adjacent lab systems Own user stories, acceptance criteria, functional specifications, and traceability from business need to deliver solution
• Partner with Software Engineering, Architecture, and Quality teams to shape solution designs Evaluate build versus configure versus buy tradeoffs, and document architectural decision records for significant choices
• Conduct current state and future state workflow analysis across molecular, flow cytometry, FISH, and cytogenetics pathology workflows Identify opportunities for automation, standardization, and clinical operational efficiency
• Serve as the primary business analyst point of contact for laboratory operations leadership, medical directors, and pathology teams Facilitate design workshops, drive prioritization discussions, and manage stakeholder expectations across competing demands
• Coordinate requirements and design work across integrated platforms including NeoLink, NeoLIMS, Sapio, instrument interfaces, HL7 messaging, and downstream
  billing and reporting systems
• Partner with Quality Assurance and Regulatory teams to ensure solutions meet CAP/CLIA validation requirements, HIPAA controls, SOX ITGC where applicable, and FDA 21 CFR Part 11 electronic records requirements Contribute to computer system validation (CSV) documentation and testing

Education, Experience & Qualifications:

• Bachelor's Degree in Computer Science, Information Systems, Life Sciences, Chemistry, or related field required Advanced degree preferred
• 5+ years of experience in business systems analysis, with at least 3 years in a clinical laboratory environment
• Must be authorized to work in the United States without the need for current or future employer sponsorship.
• Deep experience with LIMS platforms, laboratory workflows, and instrument integration patterns
• Demonstrated experience leading requirements analysis on complex, multi-team initiatives from discovery through post-implementation
• Strong facility with process modeling and requirements management tools including Jira,Confluence, Visio, and Lucidchart
• Working knowledge of SDLC methodologies, Agile and hybrid delivery models, and DevOps practices
• Understanding of software development concepts including RESTful APIs, JSON, relational databases, HL7 messaging, and integration patterns
• Familiarity with regulatory frameworks affecting clinical laboratories including
• CAP/CLIA, HIPAA, SOX, and FDA 21 CFR Part 11

The Business Systems Analysis focus specializes in evaluating business challenges and identifying opportunities for automated solutions. Assists in analyzing, defining, and documenting system requirements and procedures to ensure solutions are cost-effective and aligned with business objectives. Responsible for developing specifications and conducting unit, integration, and acceptance testing to confirm that systems meet business needs. This role reflects full professional proficiency, handling high-complexity work with independent judgment, and driving impact at the departmental level or across major initiatives.