Surgery Scheduler/Benefits Coordinator in Syracuse, New York at Women s Wellness Place

We are seeking a highly organized, detail-oriented Surgery Scheduler/Benefits Coordinator to join our busy OB/GYN practice. This full-time position is ideal for an experienced medical office professional who excels in patient communication, scheduling, and insurance coordination. The successful candidate will play a vital role in ensuring our patients receive timely, compassionate, and efficient care throughout the surgical process.

• Schedule outpatient and hospital surgical procedures for physicians.
• Coordinate surgery dates with hospitals, surgical centers, physicians, and patients.
• Verify insurance benefits, obtain prior authorizations, and ensure required documentation is completed.
• Communicate surgery instructions, pre-operative requirements, and appointment details to patients.
• Maintain accurate patient records and update scheduling information in the electronic medical record (EMR).
• Coordinate with clinical staff to ensure all pre-operative testing and clearances are completed.
• Respond to patient questions regarding scheduling, insurance benefits, and surgical preparation.
• Work closely with providers and office staff to ensure a seamless patient experience.
• Maintain confidentiality and comply with HIPAA regulations.

• Previous medical scheduling experience is required.
• Experience scheduling surgeries and coordinating insurance benefits is strongly preferred.
• Knowledge of insurance verification, prior authorizations, and medical terminology.
• Excellent organizational and time management skills with strong attention to detail.
• Outstanding communication and customer service skills.
• Ability to prioritize multiple tasks in a fast-paced medical office environment.
• Experience with EMR systems and Microsoft Office is preferred.

• Full-time, stable employment
• Medical & Dental insurance, short term disability, and 401K with Employer contributions
• Competitive compensation (based on experience)
• Supportive and collaborative work environment
• Opportunity to make a meaningful difference in patients' care

If you are a motivated healthcare professional who enjoys working in a fast-paced OB/GYN practice and providing exceptional patient service, we encourage you to apply.