Event Service Assistant in Sharonville, Ohio at City Of Sharonville

NOTICE OF EMPLOYMENT OPPORTUNITY

City of Sharonville

Event Service Assistant

Sharonville Convention Center

Notice Posting Date: August 4, 2026

Position Overview

The City of Sharonville is seeking a dependable, customer-focused professional to serve as an Event Service Assistant at the Sharonville Convention Center. This full-time position plays an important role in supporting the successful execution of meetings, conferences, banquets, public shows, and special events by assisting clients, guests, and Convention Center staff throughout each event.

Working closely with the Event Manager and facility staff, the Event Service Assistant helps coordinate event logistics, provides exceptional customer service, and assists with event operations to ensure a positive experience for clients and guests. The ideal candidate will thrive in a fast-paced environment, possess strong communication and problem-solving skills, and be available to work a flexible schedule based on event needs.

Notice

The City Of Sharonville has a vacancy in the classification of Event Service Assistant at The Sharonville Convention Center. This is a full-time position. All application and employment procedures will be administered and monitored by The Sharonville Civil Service Commission.

Wages and Benefits

Wages and benefits are very competitive. The pay rate for newly hired employees will be based on skills, education, job knowledge, and abilities. The current pay range is $20.00 per hour to $25.00 per hour. Paid vacation time, paid sick leave, an excellent retirement system, and other generous benefits will be discussed during the interview process.

Minimum Qualifications

Each applicant MUST (1) be at least 18 years of age as of the final date for submission of applications for employment (see below), AND (2) have attained a high school diploma or equivalency (GED) or any combination of training, education, or experience which demonstrates an understanding of customer service and problem solving. Applicants must be available to work a flexible and irregular schedule including early mornings, late evenings, weekends, and holidays.

Qualifications

1. Available to work a flexible and irregular schedule, including early mornings, late evenings, weekends and holidays according to facility specific event schedules up to 40 hours per week.
2. Combination of training, education or experience which demonstrates an understanding of customer service and problem solving.

Licensure or Certification Requirements

Not applicable.

Essential Functions

(For purposes of 42 USC 12101)

1. Responsible for welcoming and assisting customers and visitors as well as supporting our Event Manager with all event function details (including signage, room sets, greeting customers and other as needed assistance).
2. Maintain high customer visibility and be present during event times.
3. Ongoing communication with both the on-site planner and our Event Manager and other staff during event times in order to disseminate new or updated information to staff as it becomes available.
4. Serves as a secondary liaison between clients and facility staff to ensure optimal customer service.
5. Performs additional duties as assigned by the Event Manager deemed necessary to the operation of the Convention Center during event times.

Other Duties and Responsibilities

1. Abide by the Standards of Conduct as defined by City Administration.
2. Must be able to work independently without close supervision.

Minimum Acceptable Characteristics

Knowledge of:

Cultural awareness and sensitivity; customer service principles; City and Convention Center policies and procedures.

Skill in:

Computers (Microsoft Office and ability to learn other programs); attention to detail; high degree of organization; professionalism; excellent communication; and problem-solving skills.

Ability to:

Perform under pressure and have a desire to work in a fast-paced work environment; work under limited supervision and interact with all levels of staff, including management; handle multiple tasks simultaneously; and perform light lifting and carrying at times.

Application Requirements

The application for employment must clearly demonstrate the applicant's compliance with all minimum qualifications included in the above paragraph and/or the minimum qualifications included in the attached job description. Applications that do not clearly demonstrate compliance with all minimum qualifications stated in this notice and included in the attached job description will not be processed.

Application Dates and Procedure

Beginning on the Notice Posting Date at the top of this Notice Of Employment Opportunity, applications for employment MUST be completed and submitted electronically through the City Of Sharonville Employment Portal at jobs.sharonville.org (click on Job Opportunities).

Applications for employment submitted by U.S. Postal Service mail, any other delivery service, fax, e-mail, hand delivery, etc. will not be processed. Applications for employment and/or required supporting documentation submitted by U.S. Postal Service mail, any other delivery service, fax, e-mail, electronically, hand delivery, etc. will not be processed.

Applications for employment will be accepted until the vacancy has been filled.

Applicant Screening

Timely received and properly completed applications for employment will be reviewed to assure that each applicant meets the minimum qualifications as included within this Notice Of Entry Level Employment Procedure and/or the attached Job Description. Applicants who submit an application for employment that demonstrates the education, experience, skills, abilities, and/or knowledge that most closely match the provisions stated in the attached job description will be contacted to participate in an interview. The interview procedure will be monitored by The Sharonville Civil Service Commission.

Employment Offer

Subsequent to an offer of employment, and prior to beginning employment, candidates may be subject to a background check, verification of prior employment, verification of scholastic history, assessment of job-related skills, a physical fitness examination, and/or a drug/alcohol screen.

Accommodations

Any applicant who requires any special accommodation(s) for any phase of the application and/or pre-employment procedures must attach to his/her application for employment a written request that clearly describes any requested accommodation and the specific reason(s) for any requested accommodation. If any requested accommodation is for any type of medical condition, a dated statement from a doctor or other medical practitioner that generally describes the medical condition and the requested accommodation MUST be attached to the application for employment. Such medical statement must include the name, address, phone number, and other contact information of such doctor or medical practitioner and must be dated no more than one year prior to the submission date of the application for employment. Substantiation of requests for any accommodation(s) for reasons other than a medical condition may be required.

Change of Personal Information

If an applicant has a change of name, mailing address, phone number, e-mail address, etc. at any time from the date they submitted an application for employment until such time as the applicant's name no longer appears on an employment eligible list (up to two years), it is the applicant's responsibility to notify The Sharonville Civil Service Commission of such change by U.S. Postal Service certified or priority mail (no other notification method is permitted) to:

Sharonville Civil Service Commission
10900 Reading Road
Sharonville, OH 45241

The City Of Sharonville or The Sharonville Civil Service Commission will not make any effort to contact any applicant if contact cannot be made through the most recent information provided in writing by the applicant.

Employment Procedure Administration

All provisions of this Notice Of Entry Level Employment Procedure will be administered and monitored by The Sharonville Civil Service Commission.

Civil Service and Legal Compliance

All provisions of this Notice Of Entry Level Employment Procedure are subject to all applicable provisions of The Rules And Regulations Of The Sharonville Civil Service Commission and/or Chapter 124 of The Ohio Revised Code.

Important Applicant Notice

Applicants must fully comply with ALL requirements and provisions included in this notice. Failure to do so will result in disqualification from further participation in the application and/or employment procedures.

Note: In accordance with the U.S. Department of Labor physical demands strength ratings, this is considered to be light work.

Equal Opportunity Employer

The City Of Sharonville is an Equal Opportunity Employer.

This notice is issued by The Sharonville Civil Service Commission.

Wendy Lindsey, Chair