Director / Senior Director FSP Operational Delivery Lead in Châtenay-en-France, Île-de-France at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director / Senior Director FSP Operational Delivery Lead based in France.

This is a senior executive leadership role overseeing strategic FSP portfolios, client partnerships, and global delivery organizations across EMEA.
You will shape portfolio strategy, operational performance, workforce planning, and transformation initiatives across complex clinical services environments.
The role combines executive client leadership with commercial responsibility, organizational development, and long-term business growth.
You will advise senior stakeholders, lead governance and business reviews, manage complex escalations, and identify opportunities for innovation and account expansion.
A major focus will be driving digital transformation through analytics, automation, AI-enabled solutions, and more efficient operating models.
You will also lead and develop senior managers, strengthen leadership pipelines, and champion organizational change across distributed teams.
The position offers high visibility, strategic influence, and the opportunity to improve quality, speed, scalability, and client outcomes across a global portfolio.

• Provide executive oversight and strategic leadership across multiple FSP portfolios, therapeutic areas, strategic accounts, and global delivery organizations.
• Develop and execute long-term portfolio strategies aligned with organizational growth, operational excellence, and client objectives.
• Establish consistent delivery standards and drive performance across geographically distributed teams and portfolios.
• Lead cross-functional transformation initiatives designed to improve operational effectiveness, quality, efficiency, and scalability.
• Act as the senior operational point of contact for key FSP partnerships, building trusted relationships with executive-level client stakeholders.
• Lead client governance forums, business reviews, strategic planning sessions, and executive-level discussions.
• Influence client strategy and identify opportunities for innovation, expanded services, and long-term partnership growth.
• Manage complex escalations, organizational risks, and critical delivery issues, ensuring timely resolution and appropriate executive communication.
• Partner with Business Development teams on strategic opportunities, proposals, solution development, sales strategy, and account expansion.
• Contribute to revenue growth, profitability, customer retention, and repeat business across the portfolio.
• Lead Directors and senior oversight leaders across multiple programs, establishing clear expectations and accountability for performance.
• Develop leadership pipelines, succession plans, coaching strategies, and talent development programs.
• Champion organizational change and transformation initiatives while fostering a culture of accountability, collaboration, learning, and excellence.
• Drive adoption of digital technologies, analytics, automation, and AI-enabled solutions to improve delivery quality, speed, and cost efficiency.
• Monitor emerging industry trends, technologies, and capabilities and translate relevant developments into practical operating models.
• Apply strong financial management practices across budgeting, forecasting, resource allocation, and portfolio performance.
• Use data, metrics, strategic analysis, and sound judgment to identify opportunities, manage risks, and drive sustainable business outcomes.

• Bachelor’s degree or equivalent relevant academic or vocational qualification.
• 12+ years of relevant professional experience, or an equivalent combination of education, training, and directly related experience.
• At least 5 years of management or senior leadership experience.
• Strong executive leadership capabilities, including the ability to influence stakeholders and lead complex organizations through change.
• Advanced understanding of global, regional, and national regulatory requirements relevant to clinical trials, including clinical trial authorization, licensing, lifecycle management, ICH guidelines, and related regulatory frameworks.
• Broad knowledge of regulatory affairs and specialized areas such as preclinical, clinical, CMC, publishing, or comparable disciplines.
• Strong understanding of medical terminology, statistical concepts, and relevant industry guidelines.
• Excellent analytical, investigative, problem-solving, and strategic thinking skills.
• Advanced financial acumen, including practical experience with budgeting, forecasting, resource management, and commercial performance.
• Recognized executive presence with excellent consultation, presentation, negotiation, and communication skills.
• Proven ability to build and maintain strategic customer relationships in complex, multinational environments.
• Strong customer service and stakeholder management capabilities, with the ability to influence internal and external decision-makers.
• Excellent negotiation and commercial skills, with demonstrated ability to drive results and support business growth.
• Strong judgment in escalation, risk management, decision-making, and complex problem resolution.
• Solution-oriented mindset with a proven ability to drive innovation and translate strategy into execution.
• Demonstrated experience coaching and developing senior leaders and teams, including managing challenging performance and development conversations.
• Ability to identify and resolve training and capability gaps across technical and soft-skill areas.
• Strong performance management capabilities, including the use of metrics to drive accountability, development, and retention.
• Proven experience acting as a change champion and building high-performing, collaborative, and learning-oriented teams.
• Ability to develop talent strategies and allocate resources according to individual capabilities, business priorities, and organizational needs.
• Comfortable working independently and exercising sound judgment in complex regulatory and operational environments.
• Willingness to work in environments that may include office, laboratory, or clinical settings and follow applicable health and safety requirements.

• Fully remote working opportunity from EMEA.
• Full-time position with a standard Monday-to-Friday work schedule.
• Opportunity to lead strategic FSP portfolios and global delivery organizations.
• High-visibility executive role with direct influence over client strategy, operational performance, and business growth.
• Significant opportunities to shape digital transformation through automation, analytics, and AI-enabled solutions.
• Leadership and talent-development responsibilities across senior, geographically distributed teams.
• Exposure to complex global clinical research and pharmaceutical environments.
• Opportunities to collaborate with senior stakeholders and strategic clients across international markets.
• Inclusive environment focused on innovation, scientific excellence, collaboration, and professional development.
• Reasonable workplace accommodations available throughout the recruitment and employment process for individuals with disabilities.