Regional Director of Food & Beverage in Lebanon, New Hampshire at Revo Casino and Social House

Welcome to Revo Casino and Social House!

At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.

We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate—we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.

Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $16,000,000 to various charitable causes, reflecting our dedication to making a positive impact.

Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference.

Position Summary:

Essential Responsibilities:

This description excludes basic marginal functions of this job which are incidental to the performance of fundamental job duties. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. All employees are expected to follow any other job-related instruction and to perform any other job- related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

1. Provide leadership to the department by being a Coach, Mentor, Team Advocate, Company Advocate and Hospitality Champion.

1. Responsible for “road mapping” and staffing to include timekeeping, ensuring service behaviors, supporting the team with tools, supplies and organization (5s), policy and procedure compliance to include asset protection, safety and security, engagement of team members, good communications as well as team training and development.

1. Focus on Hospitality division values of caring for others, doing the right thing, creating positive change, generating excitement, and creating #EverydayWins for our guests and team members.

1. Assist in the development of department standards, guidelines, and objectives, and maintains other administrative processes such as budget, payroll, invoicing, and staffing to ensure proper planning and efficient operation of assigned areas. Reviews financial reports in detail and identify key business and operational findings.

1. Ensure compliance with all food quality standards.

1. Works in conjunction with the marketing team to program content for the property and specifically food and beverage.

1. Executes marketing campaigns for promotion of the food and beverage proposition.

1. Participate in competitive analysis in collaboration with marketing.

1. Works with the Marketing team to updates the venue collateral on-site and on-line; consistently reviews and evaluates new features for functionality.

1. Maintains confidentiality of all privileged information in accordance with established procedures with company policy and state regulations.

2. Evaluates monthly performance, presents key findings to partners and leadership, and makes recommendations for operational improvement.

1. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position supervisor.

1. Functions as point person/liaison for all culinary propositions.

1. Hires, motivates, trains, coaches, mentors, and directs staff to ensure that Team Members receive leadership, guidance, and resources to accomplish established objectives.

1. Responsible collaborating on personnel concerns with leadership and Human Resources.

1. Responsible to ensure for food and beverage inventories and par levels are maintained.

1. Collaborates and communicates with other department leaders.

1. Other duties as assigned.

Regulatory and Compliance Responsibilities:

In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.

• Attend required training sessions offered by the Company.

• Obtain and retain required license(s).

• Perform the duties described in compliance with local laws and regulations.

• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.

• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.

• Have knowledge of the Property’s programs to address problem gaming.

• Report any acts of wrongdoing of which the Team Member may have knowledge.

Position Qualifications:

• Associate degree and/or bachelor's degree in restaurant segment of hospitality or business administration preferred.

• A minimum of six (6) years of restaurant experience working directly with teams across multiple locations preferred with at least 2 years most recently in a General Manager or equivalent position within a Restaurant or Hotel Environment.

• Ability to manage in a diverse environment with focus on building and growing the business.

• Ability to communicate effectively with guests, senior management, and support team including excellent written and verbal communication skills.

• Ability to respond effectively to changing demands.

• Strong track record of financial responsibility, including creating and working within budgets, P&L management, maintaining food and labor costs, managing purchasing and inventory, and driving revenue.

• Knowledgeable in food safety regulations, HACCP principles, and food allergens/dietary needs.

• Previous experience with high volume venue a plus.

• Other combinations of experience and education may be considered.

• Availability to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

Ability to work in an environment with moderate to loud noise levels, maybe exposed to secondhand smoke except and varied light levels, including flashing lights. Ability to stand, walk, bend for entire shift.

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.