Teller in San Juan, Texas at Rio Bank

What It’s Like to Work at Rio Bank

At Rio Bank, we believe great service starts with a strong team. Our employees support one another, take pride in their work, and genuinely care about the customers they serve.

We’ve built a culture where people are approachable, teamwork comes naturally, and your contributions are valued. Whether you’re helping a customer with a simple transaction or learning something new, you’re never doing it alone, you’ll have the guidance and support you need to succeed.

If you’re someone who enjoys helping others, likes working in a team environment, and wants to grow professionally, you’ll feel right at home here.

About the Role

As a Teller, you’ll be one of the first people our customers interact with, helping create a welcoming and positive experience in the banking center. You’ll assist with everyday banking needs, provide reliable service, and build trust through accuracy and professionalism.

This role is a great opportunity to develop your banking knowledge, strengthen your customer service skills, and grow within a community-focused organization.

What You’ll Do

In this role, you’ll:

• Assist customers with deposits, withdrawals, payments, and other transactions
• Maintain accurate records and balance your cash drawer
• Answer questions and help customers understand bank products and services
• Support opening and closing procedures as part of the team
• Collaborate with teammates to keep the banking center running smoothly
• Provide friendly, professional service in every interaction

A Day in the Life of a Teller

Your day begins by preparing your workstation so you’re ready to assist customers with confidence. Throughout the day, you’ll help customers with transactions, answer questions, and make everyday banking simple and stress‑free.

You’ll work closely with your team, support one another during busy times, and take pride in delivering accurate and dependable service. Each day brings something new—along with opportunities to learn and grow.

Work Schedule

This is a full-time position, generally scheduled for 40 hours per week:

• Monday – Friday: 7:45 a.m. to 6:15 p.m. (hours may vary)
• Saturdays: 8:45 a.m. to 1:15 p.m. (on a rotating basis)

What Success Looks Like

You’ll be successful in this role when you:

• Create a welcoming and positive experience for every customer
• Process transactions accurately and efficiently
• Build trust through dependable, consistent service
• Work collaboratively with your team
• Show attention to detail and a willingness to learn

What We’re Looking For

• High school diploma or equivalent
• At least six (6) months of customer service experience
• Prior cash handling experience preferred
• Strong communication and customer service skills
• Problem-solving and organizational abilities
• Ability to work independently and as part of a team
• Bilingual English/Spanish skills preferred

What You’ll Gain at Rio Bank

At Rio Bank, we’re committed to supporting your success—both professionally and personally. When you join our team, you can expect:

• Paid time off and paid holidays
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Ongoing training and opportunities to grow your career
• A supportive, team-oriented work environment
• Opportunities to give back through community involvement