Business Analyst - Claims in Bloomington, Illinois at State Farm Mutual Automobile Insurance Company

Location US-IL-Bloomington;US-GA-Dunwoody;US-AZ-Tempe;US-TX-Richardson
Job Category Claims and Investigation
Position Type Regular Full Time
Req ID 44085
Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

Responsibilities

Business Analysts may be aligned with the Program Governance/Intake team or aligned with the Value Realization team.

Claims Program Governance and Intake
- Administer the portfolio management tool, including customization, permission management, and onboarding new users.
- Collect, analyze, and report portfolio and program data to support decision-making.
- Support governance process execution and maintain standard work documentation.
- Assist with portfolio analysis and provide data to support intake prioritization.
- Collaborate with stakeholders and business partners to gather additional details on portfolio submissions.
- Communicate analysis results clearly to management via reports, presentations, and summaries.
- Exhibit advanced understanding of claims operating model.

Value Realization
- Work across the business, between project portfolio to operations, and develop high-judgement plans, which you will influence at the Director and Vice President Operations (VPO) levels.
- Generate leadership facing reporting post-planning submission, bridging changes between plans and zooming into the key drivers.

This is a hybrid position which allows you to spend some of your time working from home as well as some time working collaboratively in-office. During the job training period you may have a higher percentage of time spent in-office to support your learning experience.

Candidates may also be asked to work in-office more than 25% of the time per month. Flexibility is key for this position.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

This position may require travel via commercial transportation and driving motor vehicles to any location where the company does business. Business travel is required to perform the necessary job responsibilities.

Qualifications

• Demonstrated learning agility to quickly learn new technical skills and business acumen with immediately application of skills.
• Strong problem-solving and resourcefulness competencies.
• Demonstrated success with executing recurring reporting tasks including building, automating, troubleshooting, & maintaining.
• Demonstrated teamwork and communication competencies.
• Ability to problem solve and work independently.
• Ability to work in a high paced environment.

Additional Details:

• Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).
• State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.
• Visit State Farm Careers for more information on our benefits, locations, and the hiring process.

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $80,600.00 - $123,000.00
• Starting salary will be based on skills, background, and experience
• High end of the range limited to applicants with significant relevant experience
• Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!