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Technical Counter Sales Representative 2 in Duncan, British Columbia at Wainbee Limited

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Wainbee Limited
Duncan, British Columbia, V9L 6W3, Canada
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Job Description

SUMMARY

The Technical Sales Counter Representative Level 2 is responsible for a wide variety of clerical store duties in support of company sales goals.

RESPONSIBILITIES

Store Operation & Customer Service

  • Greet walk-in customers to the store in a professional and welcoming manner.
  • Assist customers with their product requirements.
  • Build hydraulic and pneumatic hose assemblies utilizing the provided tools, equipment, and training.
  • Pick, pack and ship orders and transfers.
  • Maintain store stock levels and product displays.
  • Maintain a neat, inviting and safe store.
  • Actively participate in development training provided by the company and vendors.
  • Provide complete accurate information to other supporting department such as Purchasing, Credit and technical services.
  • Perform other duties as assigned

    • Warehouse

  • Follow guidelines for safe warehouse access and operation of machinery.

    • Inside Sales

  • Answer phone calls and emails in a professional and timely manner.
  • Order entry and expediting.
  • Manage quote entry and follow up.

    • WORKING CONDITIONS

    Physical Demands

  • Moderate physical Activity
  • Able to lift up to 40 lbs.

    • Mental Demands

  • Excellent communication skills (Verbal and Written)
  • Able to work in a high paced environment when called upon.
  • Emotional Intelligence

    • REQUIREMENTS

    Educational/ Experience Requirement

  • Mechanical and technical education and/or proven experience in hydraulics and or pneumatics.
  • Knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.
  • Superior telephone manners and strong interpersonal skills.
  • Strong written and verbal skills to communicate with all levels of the organization and its executive team.
  • Strong customer service orientation.

    • Job Location

    Duncan, British Columbia, V9L 6W3, Canada

    Frequently asked questions about this position

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