F&B Cashier - River Rock Casino Resort in Richmond, British Columbia at River Rock Casino Resort
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Job Description
At River Rock Casino Resort, great guest experiences begin with great people. We’re looking for a friendly, dependable, and service-focused F&B Cashier to join our Food & Beverage team and help create a welcoming experience for every guest who walks through our doors.
In this role, you’ll be an important part of our high-volume buffet operation, where every interaction matters. From welcoming guests and processing transactions with accuracy to answering questions and keeping service moving smoothly, you’ll help create the positive first impression that brings guests back.
If you enjoy working with people, thrive in a fast-paced environment, and take pride in providing warm, professional service, this is an opportunity to build your hospitality experience while being part of a supportive and energetic team at River Rock Casino Resort.
Key Responsibilities
- Provides warm, efficient, and intuitive service at the buffet entrance, greeting guests and processing payments with accuracy and professionalism
- Ensures cash handling, POS transactions, and reconciliation procedures are completed with precision and adherence to company standards
- Maintains a clean, organized, and welcoming cashier station, supporting overall buffet readiness and guest flow
- Communicates effectively with servers, hosts, culinary, and stewarding teams to support seamless service across the buffet
- Assists with line management, guest inquiries, and general wayfinding to enhance the guest experience
- Supports end‑of‑shift procedures, including balancing cash, completing cashier reports, and communicating operational notes to leadership
- Ensures compliance with licensing laws, food safety standards, sanitation requirements, and all regulatory guidelines
- Builds positive working relationships with guests, ownership, and team members
- Supports special projects or operational initiatives assigned by F&B leadership
- Performs additional duties as assigned to support buffet operations and team success
Qualifications
- Must be available to work a flexible schedule including evenings weekends and holidays
- Minimum 1 year of food & beverage experience; buffet exposure considered an asset
- Familiarity with POS systems
- High volume cashiering experience an asset
- Strong interpersonal and communication skills, with a guest‑first mindset
- Ability to manage multiple priorities in a fast‑paced buffet environment
- Serving It Right certification
- Demonstrated ability to exceed guest expectations through timely, service‑oriented
- Ability to clear a criminal record check
Work Environment Considerations
Standing for extended periods and supporting the operation during non‑traditional hours, including evenings, weekends, and holidays, as part of delivering exceptional guest experiences.
Application Process: Qualified candidates are welcome to apply via ADP Career center by the deadline of 5:00 PM PST, August 25, 2026. More details on the website. Thank you for your application and best of luck!
Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Team members requiring accommodation are encouraged to contact Human Resources at any stage of the process.
We thank all applicants for their interest; however, only those selected for further consideration will be contacted.