Sr. People Operations Specialist in India at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. People Operations Specialist based in India.

Join a global, remote-first People Operations team supporting employees across multiple countries and employment models.
You’ll take ownership of critical employee lifecycle processes and ensure accurate, timely, and consistent HR operations.
The role combines hands-on employee support with process improvement, data management, compliance, and HR technology.
You’ll work across India, US, and EOR populations while partnering with Payroll, Finance, IT, Legal, Talent Acquisition, and People Technology teams.
There is significant scope to improve workflows, automate repetitive activities, and introduce AI-enabled solutions that enhance efficiency and employee experience.
You’ll also play an important role in maintaining high-quality employee data, strengthening operational controls, and managing sensitive information responsibly.
This is an ideal opportunity for an experienced People Operations professional who thrives in a fast-paced, data-driven, and globally distributed environment.

• Own key employee lifecycle processes, including offboarding, role transitions, promotions, transfers, and other internal employee movements.
• Manage People Operations requests and tickets, independently resolving complex employee queries and serving as an escalation point for operational issues within assigned areas.
• Manage recurring operational activities such as leave and attendance, localized benefits administration, payroll inputs and validations, employee documentation, and employment verification.
• Provide People Operations support across India, the US, and EOR populations according to business requirements.
• Maintain accurate process documentation, SOPs, trackers, and operational controls to ensure consistent and reliable execution.
• Own or contribute to People Operations projects and initiatives aligned with business priorities.
• Analyze operational data, SLA trends, recurring issues, and process gaps to identify opportunities for improvement.
• Design and implement workflow and process enhancements that reduce manual effort, strengthen controls, and improve the employee experience.
• Partner with People Technology on HRIS enhancements, integrations, testing, workflow changes, and automation initiatives.
• Leverage AI and emerging technologies to streamline routine People Operations activities while ensuring employee and confidential data is handled appropriately.
• Collaborate with Payroll, Finance, IT, Talent Acquisition, Legal, and People Technology teams to resolve operational dependencies and improve cross-functional processes.
• Support the rollout and adoption of new or updated People systems, policies, and operational processes.
• Maintain the accuracy and integrity of employee data and lifecycle transactions across the HRIS and related systems.
• Conduct regular audits and reconciliations, identify discrepancies and operational risks, and drive timely resolution.
• Ensure assigned processes meet established SLAs, internal policies, controls, and applicable compliance requirements.
• Support internal and external audits, compliance reporting, and data requests by providing accurate documentation and records.
• Prepare and review recurring and ad hoc People Operations reports as required.

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in People Operations, Employee Services, HR Operations, or a related HR function.
• Strong working knowledge of employee lifecycle management and core People Operations processes.
• Hands-on experience with HRIS platforms such as Darwinbox, ADP, or similar systems.
• Experience supporting India People Operations, with additional experience or exposure to US and/or EOR operations.
• Demonstrated ability to independently manage complex employee and operational matters, exercise sound judgment, and escalate issues appropriately.
• Experience identifying and implementing process improvements, including system enhancements, workflow optimization, and automation.
• Comfortable adopting AI and emerging technologies to improve operational efficiency while maintaining appropriate data privacy and confidentiality standards.
• Strong analytical, problem-solving, organizational, and time-management skills with exceptional attention to detail.
• Ability to manage multiple priorities and consistently deliver against established timelines and SLAs.
• Excellent written, verbal, and interpersonal communication skills, with the ability to collaborate effectively across functions and geographies.
• Proven ability to handle sensitive and confidential employee information with professionalism, discretion, and integrity.
• Comfortable working independently, navigating ambiguity, and making sound decisions within established policies and frameworks.
• Proficiency in Microsoft Office, Google Workspace, Slack, and other modern collaboration tools.
• Experience working in a fast-paced SaaS, technology-driven, or globally distributed organization is highly preferred.
• Strong ownership mindset, adaptability, and a continuous-improvement approach.

• Remote work from India.
• Opportunity to work within a global, remote-first organization supporting employees across multiple countries.
• Exposure to international People Operations across India, the US, and EOR populations.
• Opportunity to work with modern HRIS, automation, AI, and People Technology solutions.
• High-impact role with ownership of important employee lifecycle and operational processes.
• Opportunities to lead and contribute to process improvement and automation initiatives.
• Cross-functional collaboration with Payroll, Finance, IT, Legal, Talent Acquisition, and People Technology teams.
• Flexible and collaborative environment designed to support distributed teams.
• Professional growth through exposure to complex, global HR operations and technology-driven processes.