Neighborhood Service Specialist in Louisville, Kentucky at Redwood Living Inc
Recently UpdatedIndustry: Real Estate/Property ManagementJob Function: Admin/Clerical/Secretarial
Redwood Living Inc
Louisville, Kentucky, 40291, United States
Posted on
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Job Description
r repairs of plumbing systems, including unclogging drains, fixing toilet issues and minor water line repairs, as well as repairing/replacing water heaters.Service kitchen appliances, washers, dryers and garage issues when necessary. Prepare vacated apartment homes for release quickly and professionally. Direct vendors on repair issues, installation needs and grounds maintenance. Plow driveways and roads, as well as shoveling pathways in winter when instructed. Respond to resident complaints and concerns in a timely, professional and appropriate manner to ensure the best resident experience possible. Repair windows, floors, roadworks, plaster, drywall or other parts of building structures. Diagnose mechanical problems and determining how to best fix them. Perform routine preventative maintenance to uphold the Redwood brand and resident satisfaction through the efficient, safe and smooth operation of systems and machines. Use common hand and power tools, including hammers, saws, drills and wrenches, plus precision measuring instruments and electrical/electronic testing devices. Follow all safety standards at all times, without exception. Meet with the Neighborhood Manager to review service requests. Prioritize daily tasks, ordering parts/supplies as needed. Provide emergency maintenance availability for residents when indicated. Complete service requests in a timely fashion. Perform general cleaning of buildings at neighborhood. Attend staff meetings, meetings with supervisor and interact with vendors when needed/assigned. Maintain weather log to document snow and ice removal efforts, maintaining records of maintenance performed in all units and common areas. Check vendor work for satisfactory completion on a routine basis. All other related duties, as assigned Required Skills:Respectfulness, trustworthiness, empathy and leadership The ability to work under pressure Excellent time management skills Strong communication skills and general business acumen The ability to communicate and interact with employees at all organizational levels Proven ability to plan, organize and implement multiple tasks/projects on a concurrent, real-time basis Troubleshooting ability Required Qualifications:High School Diploma or GED required Trade certification preferred Universal EPA/HVAC certification is required or the ability to obtain one within 6 months of employment is required 3 years relevant work experience required Supervisory experience preferred Troubleshooting ability Computer literacy with experience in Microsoft Office Suite.