Business Process Owner in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Business Process Owner based in the United States.

This role sits at the intersection of operations, technology, and digital transformation, playing a critical part in shaping how enterprise systems are adopted and optimized across a large, distributed organization. You will act as a key bridge between business operations and IT teams, ensuring that system capabilities translate into measurable business value. The position focuses on driving standardization, improving efficiency, and enabling scalable processes that support growth and operational excellence. You will oversee the lifecycle of business requirements, from discovery and documentation through delivery and adoption. This is a highly collaborative role that requires strong stakeholder engagement, change leadership, and a continuous improvement mindset. It offers the opportunity to influence enterprise-wide systems and processes in a complex, global environment.

• Serve as the primary liaison between Operations and IT to align enterprise system capabilities with business needs.
• Lead the identification, documentation, and prioritization of business requirements through workshops, interviews, and process mapping.
• Drive adoption of enterprise systems by supporting deployment, training, and organizational change management initiatives.
• Evaluate and challenge existing business processes to improve efficiency, standardization, and scalability across global teams.
• Collaborate with IT product owners, architects, developers, and analysts to refine user stories and deliver functional solutions.
• Perform quality assurance on system enhancements to ensure requirements are met and risks are mitigated.
• Develop training materials, release communications, and best practice documentation to support end-user adoption.
• Monitor system usage and adoption metrics to identify gaps and drive continuous improvement.
• Support users through various communication channels and ensure timely resolution of system-related issues.

• Bachelor’s degree in Business, Information Systems, Engineering, or a related field.
• Minimum of 2+ years of project management or business process improvement experience.
• Strong understanding of enterprise systems such as SAP, Oracle, Salesforce, UKG Dimensions, or similar platforms.
• Experience with process improvement, Lean methodologies, or change management frameworks (e.g., ADKAR) is highly desirable.
• Familiarity with Agile delivery environments and tools such as Jira or Azure DevOps is a plus.
• Strong analytical and problem-solving skills with the ability to work through ambiguity and complexity.
• Excellent communication and stakeholder management skills, with the ability to influence across functions and levels.
• Proven ability to manage multiple priorities, drive alignment, and deliver results through collaboration.
• Comfortable supporting end-user adoption, training, and organizational change initiatives.

• Competitive annual salary range of $97,000 – $143,000.
• Comprehensive health, dental, vision, and retirement benefits programs.
• Opportunities to work on large-scale enterprise transformation and digital productivity initiatives.
• Remote work flexibility within the United States.
• Exposure to global teams and enterprise-wide systems in a complex, fast-paced environment.
• Strong emphasis on learning, continuous improvement, and professional development.
• Paid time off and additional programs supporting work-life balance.