Network Engineer I at Westchester Medical Center – Valhalla, New York

Job Summary: The Network Engineer I is an entry level position within the Core team of WMC IT. The Network Engineer I is responsible for participating in support of WMC network and systems. The Network Engineer I requires an understanding of networking at the protocol level, coupled with basic programming skills to support the automation required to operate a production environment. The engineer participates in overseeing enterprise and cloud-scale servers, connected over a mix of dedicated backbone infrastructure and the Internet. The Network Engineer I is responsible for participating in technology design as well as operations. Responsibilities include equipment upgrades, installations, system maintenance, quality testing, and technical support. They will perform troubleshooting tasks using established tools and protocols. They will follow and ensure that WMC Asset Management, Configuration and Security Standards are met. They are responsible for the verification of LAN, MAN, WAN and Cloud network availability and performance. They will document all activities and outcomes with the IT Service desk. They will coordinate and collaborate with other WMC IT Teams in support of system access, project rollout, problem resolution and end user support.

Responsibilities:

• Function as part of a team in support of Network infrastructure, equipment (routers, switches, VPN), communications circuitry, cabling, and peripherals
• Supports the deployment, and operations of large-scale, regional and global cloud computing environment
• Participates in network solution and architecture design process.
• Participates in the execution of network related tasks using WMC established procedures and tools.
• Is an active participant in the development milestones and deliverables with program managers
• Participate in operational rotations as necessary under the direction of their manager
• Provide break-fix support for events and serve as escalation point for remediation; participate in post-event root cause analysis.
• Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems.
• May participate in the development of RFQ/RFPs. 
• Coordinate with networking automation services for the development and integration of support tooling.

Qualifications/Requirements:

Experience:

• 2 years of experience in network engineering, telecommunications and/or infrastructure, required
• Experience in healthcare technology support including hardware or infrastructure, preferred
• Experience with device management and/or integration, preferred

Education:

• Bachelor’s degree in information technology, sciences or related field, required

Licenses / Certifications: N/A

Other: Advanced knowledge of computer and operating systems and core applications in meeting the needs of hospital community; ability to work well with medical professionals; ability to communicate effectively, both orally and in writing; ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments; good judgment; initiative; accuracy; thoroughness; physical condition commensurate with the demands of the position.

Special Requirements: N/A