Customer Service / Inside Sales Representative - Industrial Distribution at SunSource – Savage, Minnesota
SunSource
Savage, Minnesota, 55378, United States
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About This Position
Customer Service / Inside Sales Representative - Industrial Distribution
SunSource
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North Americas leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
Are you looking for an opportunity to grow within a dynamic organization? Join SunSource, one of the country’s largest and most successful distributors of hydraulics, pneumatics, filtration, and automation products and services. At SunSource, you’ll have access to a variety of career paths and the opportunity to be rewarded for your hard work and dedication.
Essential Functions- Build and maintain strong relationships with customers and internal sales teams.
- Handle incoming customer inquiries via phone, email, and customer portals promptly and professionally.
- Enter customer orders into the ERP system with a goal of 100% accuracy.
- Prepare and enter quotes into the ERP system or shared directories.
- Assist customers in finding the right components using product catalogs, web-based resources, and internal tools.
- Expedite orders as needed to meet delivery commitments.
- Provide solutions in a team-oriented environment and support outside sales as required (quoting, expediting, customer visits).
- Follow up on quotes and actively support sales development, including up-selling and cross-selling opportunities.
- High School Diploma or GED required; Associate degree or higher preferred (especially in Fluid Power or Technical programs).
- 2+ years of customer service or inside sales experience, preferably in industrial distribution, manufacturing, or related industries.
- Familiarity with hydraulics, pneumatics, fluid power, electrical, power transmission, motors, or motion control is highly desirable.
- Proficient in Microsoft Excel, Word, Outlook, and able to quickly learn CRM systems (experience with Trend is a plus).
- Strong analytical, mathematical, and mechanical aptitude.
- Excellent verbal and written communication skills.
- Ability to work both independently and as part of a team.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Calm under pressure, with sound judgment and decision-making abilities.
- Demonstrates integrity, professionalism, and ethical standards.
- Competitive compensation plan
- Medical, dental, vision, and 401(k) benefits
- Paid vacation and holidays
- Tuition reimbursement and ongoing training opportunities
- A national distributor with a local presence, representing quality manufacturers
- A collaborative team environment that encourages professional growth and development
We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy
SunSource
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Job Location
Savage, Minnesota, 55378, United States
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