Badge Office Analyst (Security Support Specialist I) at Excalibur Associates Inc – Washington, District of Columbia

Badge Office Analyst (Security Support Specialist I)
Part-Time (On-Call) – EPA Headquarters, Washington, DC
Company: Excalibur Associates, Inc.
Job Overview
Excalibur Associates, a veteran-owned security services firm, is seeking a Part-Time Badge Office Analyst to support the U.S. Environmental Protection Agency (EPA) Headquarters Badge & Credentialing Office in Washington, DC. The Badge Office Analyst will provide as-needed, on-call support for identification, badging and access control operations, ensuring EPA personnel and contractors receive their credentials and facility access in a timely, professional manner.
Key Responsibilities
- ID Badging & Enrollment: Enroll new personnel and issue identification badges (Personal Identity Verification cards and facility access badges) to EPA employees, contractors, and visitors. Verify identity documents and perform HSPD-12 compliant identity proofing. Operate badge printing equipment and biometric enrollment stations.
- Access Control Management: Program and update badge access permissions using EPA’s electronic access control system (e.g., Software House C•CURE 9000). Activate or deactivate badges and ensure proper access levels.
- Customer Service: Staff the EPA Badge Office service window, providing friendly and efficient assistance. Answer badge-related inquiries, schedule appointments, and assist with PIN resets.
- Records & Compliance: Maintain accurate badge issuance logs and personnel records. Safeguard sensitive personal information in accordance with the Privacy Act and EPA security regulations.
- Security Support Tasks: Assist with key control record-keeping, monitor alarm system consoles, and report equipment malfunctions or security incidents.
Required Qualifications
- U.S. Citizenship & Clearance: U.S. citizenship is required. Must be eligible to obtain a federal security clearance (Secret level).
- Education & Experience: High school diploma or GED required. 2+ years of experience in office administration, customer service, or security operations preferred.
- Technical Skills: Proficiency with office software and ability to learn specialized systems. Tech-savvy and detail-oriented.
- Communication Skills: Excellent verbal and written communication skills. Professional demeanor and customer service experience.
- Reliability: Strong work ethic, punctuality, and ability to work on-call during weekday business hours.
Compensation & Benefits
- Hourly Pay: $21.00 per hour.
- Health & Welfare Benefit: Additional $4.67 per hour.
- Paid sick leave and 401(k) participation.
- Paid training on specialized systems and procedures.
- Part-time, on-call schedule during weekday business hours.
How to Apply
Submit your resume and a brief cover letter through Indeed or LinkedIn. In your cover letter, mention your availability and relevant experience. Apply ASAP for priority consideration.
About Excalibur Associates
Excalibur Associates, Inc. is a leading provider of security services and emergency management solutions for U.S. federal agencies. We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) with over 25 years of experience. Our team is committed to excellence, integrity, and the safety of the people and facilities we protect.
Excalibur Associates, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, disability, veteran status, or other protected characteristics.