Medical Assistant - Rotating Shift in Boston, Massachusetts at Massachusetts Bay Transportation Authority

The Medical Assistant will assist nurses and physicians during applicant and employee examinations, drug and alcohol testing and administrative duties as required. Please Note!!! (This position follows a seniority-based rotation schedule. The selected candidate will initially be assigned to the 2:00 p.m. – 10:30 p.m. shift and must be comfortable working within a seniority-driven structure. Responsibilities also include providing coverage for vacations, call-outs, and leaves of absence, as well as working 4 weekend shifts per year).

• Escort employees and applicants to exam rooms
• Obtain and record vital signs including height, weight, blood pressure and pulse, advising physicians and nurses of any abnormal findings.
• Administer electrocardiograms and audiometric and vision testing and prepare results for physicians and nurses to review.
• Perform urine dipstick chemical analysis.
• Collect urine specimens for drug testing in accordance with departmental and federal guidelines.
• Conduct alcohol testing in accordance with departmental and federal guidelines.
• Ensure employee and applicant confidentiality.
• Maintain cleanliness of the examination rooms and equipment
• Restocks work areas, including offsite collection areas with testing supplies, equipment and medical supplies when required.
• Administer flu vaccine.
• Perform daily, weekly, and monthly maintenance on all equipment according to manufacturing guidelines including temperature readings, calibration, and quality control.
• Perform administrative duties such as filing, answering phones, and reviewing medical records.
• Coordinate and expedite employee and applicant “flow” issues to minimize waiting time.
• Work on-call shifts including nights, weekends, and holidays on a rotating schedule.
• Drive a personal vehicle to work on-call shifts on a rotating schedule.
• Work any and all shifts and/or collection locations as assigned or directed.
• Respond to each inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner consistent with the Authority’s Customer Service quality standard
• Perform all other duties and projects that may be assigned.

• A high school diploma or equivalent (G.E.D.) from an accredited institution, with the ability to comprehend, communicate and respond to instructions, orders, signs, notices, inquiries, etc.
• Two (2) years of experience as a medical assistant with demonstrated ability to perform medical testing including EKGs, hearing, and vision testing.
• Completion of a medical assistant certification program from an accredited institution, military Medic training and/or EMT.
• Knowledge of Electronic Medical Records (EMR) and scheduling systems
• Proficiency with Microsoft Office applications
• The ability to complete an approved Breath Alcohol Technician certification within thirty (30) days of hire.
• Demonstrated ability to work independently and excellent customer service skills
• Effective confidentiality, organizational, multi-tasking, time management and interpersonal skills
• Ability to work/respond to on-call shifts on a rotating schedule and all shifts and/or locations as assigned or directed.
• A Valid Driver’s License

Preferred Experience and Skills

• CPR certification. Experience performing regulated drug and alcohol testing.
• An Associate's Degree from an accredited institution