Site Leader in Summerville, South Carolina at Human Technologies, Inc

Position Title: Site Leader

Location: Summerville, South Carolina

Is This You?

As a Site Leader, you will serve as a primary point of contact for HTI’s clients while ensuring seamless workforce management. The Site Leader is responsible for overseeing HTI’s contract workforce operations, fostering client relationships, and optimizing processes to enhance efficiency and employee satisfaction. Success as a Site Leader requires strong leadership, communication, and problem-solving skills, as well as the ability to collaborate with both client leadership and internal HTI teams.

Responsibilities

Employee Relations and Engagement

• Conduct HR and employee relations activities, such as onboarding for new hires, completion of new hire paperwork, attendance tracking, disciplinary issues, terminations, and quality reviews.
• Perform regular floor walks to engage with associates, identify concerns, and address potential issues proactively.
• Respond to emergency issues outside of scheduled work hours
• Coordinate and implement employee recognition programs, activities, and incentives; as well as execute roundtable meetings and employee relations plan for the site.
• Conduct new hire orientations and administer selection tools as required.
• Assist with recruiting and screening candidates as needed.

Site Operations & Process Management

• Maintain an active onsite presence to oversee all contractual responsibilities.
• Maintain, update, implement, and refine workforce processes to align with client and HTI standards; and communicate any changes to branch.
• Maintain accurate employee records, including attendance tracking, counseling, performance reviews, and corrective actions.

Client & Team Collaboration

• Establish and maintain strong communication and relationships with client supervisors, HR teams, and HTI associates.
• Keep the recruiting team informed of staffing updates, process changes, and client expectations.
• Partner with clients to address challenges, implement corrective actions, and drive continuous improvement initiatives
• Conduct monthly metrics reviews and drive continuous improvement initiatives.
• Facilitate roundtable discussions and drive follow-up actions to support site operations.

Reporting, Invoicing, & Payroll

• Prepare, analyze, and present detailed reports and key metrics to internal and client leadership.
• Conduct trend analysis on site metrics and drive action plans for performance improvements.
• Lead client metric meetings and other discussions as required by HTI leadership or the client.
• Oversee payroll and timekeeping accuracy in coordination with the accounting.
• Review, approve, and reconcile invoicing weekly.

Safety & Compliance

• Oversee site safety initiative, including accident investigations and corrective actions.
• Ensure compliance with safety certifications and training programs.
• Work with our internal safety department to regularly review and update processes, maintain adherence with company standards, and to address and resolve any safety concerns promptly.

Additional Responsibilities

• Coordinate job fairs, interviews, and shift start processes.
• Ability to communicate industry initiatives that could potentially affect HTI or the client, i.e., ACA, FLSA, hiring trends, unemployment, etc.
• Represent HTI and the client at job fairs, career fairs, and hiring events as needed.
• Perform other duties as required to support site operations and branch.
• Ability to recognize and present all HTI service lines.
• Support contract renewals in partnership with Sales.

Work Environment

• The role is primarily onsite at a client’s manufacturing facility, requiring regular interaction with employees and client staff in both office and plant floor settings.

Travel

• Travel within the assigned region is required to support branch operations and client relationships, estimated to be about 10%.

What You’ll Bring to the Table

• Ability to manage multiple projects and priorities effectively.
• Demonstrated ability to handle confidential information with tact and professionalism.
• Customer service-oriented mindset with a commitment to operational excellence.
• Strong verbal and written communication skills, with a persuasive and diplomatic approach.
• Advanced knowledge of Microsoft Office programs, including Word, Excel, and PowerPoint.
• Required High School Diploma or equivalent; Preferred BA/BS degree in a related field.
• Minimum of 3+ years of professional work experience with 1 year of management/supervision, HR, or recruiting experience; customer service experience a plus; prior experience in manufacturing and payroll/timekeeping a major plus.
• Bilingual (English/Spanish) skills are a plus.

What We Offer

HTI offers a competitive compensation package built to reward performance and hard work. We also provide benefits to our full-time internal employees, which include but are not limited to:

• Medical
• Dental
• Vision
• Life
• 401K match
• 10 company holidays
• Progressive paid time off (PTO) plan
• Annual wellness bonus and time off
• Training allowance

Who We Are

Since 1999, Human Technologies, Inc. has partnered with the world’s greatest companies to provide custom solutions for workforce management, development, and retention. We are proud to directly employ over 3,500 people throughout the southeast and prouder still to have connected thousands more with gainful employment through our network of trusted hiring partners. HTI is an Equal Opportunity Employer M/D/F/V/SO

Want to join our team but don't think this role is the best fit for you? Check out our other job opportunities at HTIjobs.com.

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