Dental Hygiene Specialist (REPOST) at Oakland Community College Office Of Human Resources – Michigan

Performs secretarial and technical duties in the operation of the Dental Hygiene Program and Clinic. This position is expected to work in a multi-cultural diverse working environment. This position is currently located at our Highland Lakes Campus but will eventually transfer to our new clinic at our Orchard Ridge Campus (tentatively Spring 2027).

This description is intended to indicate the types of duties and responsibilities requested of the employee assigned this title. It is not intended to be an exhaustive list of all the duties and responsibilities that may be required:

1. Prepares, proofreads and distributes correspondence, forms, memos, labels, information packets, etc. and uses applicable software.
2. Sorts and files material using various methods (e.g., alphabetically, numerically, by subject matter, by other systems or code, including electronically.)
3. Answers and screens telephone calls, takes messages, schedules meetings and appointments.
4. Assists students and/or employees as needed (e.g., completing forms, giving directions, explaining College and DHY Clinic procedures, posting notices, etc.)
5. Compiles information from various sources, including budgetary information.
6. Attends and takes minutes at meetings, as needed; prepares and distributes minutes, as appropriate.
7. Assists the Dental Hygiene Program Coordinator with the student selection process.
8. Maintains and organizes student events with the educational and clinical vendors.
9. Assists Dental Hygiene Clinic Coordinator in providing support for daily operation of the dental hygiene clinic.
10. Obtains information to assist Administration in resolving faculty, staff, and student concerns and issues.
11. Prepares, enters, and processes faculty and adjunct faculty paperwork (e.g., step movement, absences, etc.).
12. Utilizes College system for patient appointments and to maintain appropriate records, patient deposits, and account balances.
13. Schedules students for appropriate duties (e.g. front desk, sterilization of equipment, etc.)
14. Maintains records and process monthly reports on equipment, instruments, consumable supplies, and materials used in DHY clinic and lab in applicable College systems; monitors budget for the DHY clinic; orders supplies and equipment.
15. Prepares and submits appropriate forms for insurance, procedure codes, and Federal and State regulations.
16. Routinely reviews dental clinic inventory, ordering necessary supplies and equipment with appropriate approval.
17. Operates office equipment and DHY equipment (e.g., photocopier, calculator, telephone, computer, x-ray processor, ultrasonic cleaner, and/or any other equipment utilized by the College); cleans, maintains, and arranges for service of equipment when necessary.
18. Maintains records and schedules renewals of software agreements for dental hygiene clinic.
19. Trains and directs college student personnel with appropriate approvals.
20. Preforms related tasks as assigned.
21. Ability to work additional hours, as needed.

EDUCATION: An earned Associated Degree or higher in Applied Science (Dental Hygiene), Administrative Support Technology (ASTS), Business Administration, Business Information Systems, or Computer Information Systems.

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EXPERIENCE: Four (4) years of medical office or secretarial experience (in a dental setting preferred) with demonstrated customer service experience. Knowledge of Dental Hygiene software preferred.