ERP Systems Administrator at KMC Controls – New Paris, Indiana

SUMMARY

The ERP Systems Administrator oversees the administration, optimization, and strategic development of KMC Controls’ Enterprise Resource Planning (ERP) system. This role ensures system integrity and improves cross-departmental workflows that enhance business efficiency. The ERP Systems Administrator collaborates with customer success, sales, finance, production, and IT to ensure optimal system operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manage the overall operation, maintenance, and improvement of KMC’s ERP system (Epicor).
• Lead ERP implementation, upgrade, and enhancement projects to improve functionality and user experience.
• Partner with department leaders to identify and develop solutions that align system capabilities with business processes.
• Maintain ERP data integrity and ensure proper documentation of configurations, workflows, and updates.
• Develop and enforce ERP governance policies, procedures, and best practices.
• Collaborate with IT, Customer Success, Sales, Finance, and Production to streamline data integration and reporting.
• Troubleshoot and resolve system issues while coordinating with vendors or consultants when needed.
• Develop training programs and support materials for ERP users across the organization.
• Stay current with ERP technologies and recommend enhancements to maintain system competitiveness and security.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Less than High school education; or one to three months related experience and/or training; or equivalent combination of education and experience.

• A Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.
• A minimum of 5 years of experience managing or administering ERP systems in a manufacturing or distribution environment.
• Experience with Epicor ERP preferred.

LANGUAGE SKILLS

Ability to read, analyze, and interpret technical documents, business requirements, and financial reports. Must be able to communicate complex technical information clearly to non-technical users and management.

MATHEMATICAL SKILLS

Strong quantitative and analytical skills with the ability to interpret data, trends, and metrics related to operations and system performance.

REASONING ABILITY

Ability to define complex problems, collect and analyze data, establish facts, and draw valid conclusions. Must demonstrate strategic thinking and decision-making in a fast-paced environment.

OTHER QUALIFICATIONS

• Expertise in ERP system configuration, reporting tools, and data analytics.
• Working knowledge of SQL, BI tools, and process automation preferred.
• Excellent organizational, project management, and problem-solving skills.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel objects, tools, or controls; and reach with hands and arms. The employee may occasionally stand, walk, or lift up to 10 pounds. Specific vision abilities required include close vision and the ability to work with computer screens for extended periods.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee primarily works in an office or hybrid environment with moderate noise levels. Occasional travel to other KMC facilities or vendor locations may be required.