RENTAL STRATEGIC ACCOUNT SPECIALIST at Carter Machinery – Rosedale, Maryland

Carter Machinery
Location: Baltimore - Pulaski Hwy. | Rosedale, MD 21237, USA
Category: Rental Operations
Posted Date: March 24, 2026
Requisition_Number: RENTA006288
Schedule: Full Time

EOE Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Rental Strategic Account Specialist in Baltimore, Maryland. The Rental Strategic Account Specialist is responsible for developing and maintaining an accurate funnel tracking all major projects, participating in monthly meetings with customers and Rental Strategic Account Managers, facilitating meetings with department managers to review action plans to meet customer projects, providing a single point of contact service for Strategic Accounts and Strategic Account Managers, and supporting the growth of our Strategic Accounts by coordinating and processing agreements. Seeking candidates with previous experience working in sales support, procurement or project management; Heavy equipment knowledge, preferred; College degree in related field, preferred.

Requirements for the Rental Strategic Account Specialist position include:

• Thorough understanding of Rental account practices and processes.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Must be able to facilitate meetings.
• Strong analytical and problem-solving skills.
• Must be able to function well in a fast-paced work environment.
• Proficient with Microsoft Office Suite or related software.
• Self-starter able to work with limited supervision.
• Strong mechanical aptitude.
• Must have an excellent driving record.
• Frequent travel is required – overnight or out town via car or airplane.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Rental Strategic Account Specialist job, including regularly being required to stand; walk and talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Starting Compensation Range: $72,000 – $83,000 per year

Actual base salary may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base salary, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.
• Opportunities for overtime.
• Shift differential (if applicable).

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.