Sr. Payroll Operations Specialist at Eatn Park Hospitality Group – Homestead, Pennsylvania

The Senior Payroll Operations Specialist is a recognized specialist in payroll operations, responsible for leading daily payroll activities with major impact within the area of accountability. This role ensures accurate and timely processing of multi-state biweekly payroll, compliance with federal, state, and local regulations, and serves as a key point of contact for payroll-related inquiries. The position requires autonomy in decision-making for routine situations and the ability to develop solutions to non-routine problems through analysis and prior experience. Experience with UKG systems and hospitality industry payroll practices is highly desirable.

Key Responsibilities

· Lead daily payroll operations and ensure compliance with all applicable laws and company policies.

· Process end-to-end, multi-state biweekly payroll for exempt and non-exempt employees, including tipped wages and tax requirements.

· Provide guidance, coaching, and training to lower-level team members, fostering continuous improvement and knowledge sharing.

· Administer garnishments, child support orders, and other legal payroll requirements.

· Reconcile payroll-related general ledger accounts and prepare documentation for audits.

· Influence stakeholders across departments by effectively explaining payroll practices, procedures, and policies.

· Manage F-1 Visa employment compliance and SSN verification processes.

· Identify and implement minor enhancements to systems and processes to improve efficiency and accuracy.

· Assist with system upgrades, implementations, and testing.

· Maintain confidentiality of sensitive payroll information.

Knowledge and Experience

· 10 years of professional experience with 7 years of payroll experience in a high-volume, multi-state environment.

· Advanced knowledge of payroll regulations, tax compliance, and hospitality wage requirements.

· Proficiency in payroll systems (UKG preferred) and advanced Excel skills.

· Recognized specialist with broad knowledge of operational systems and practices.

· Strong analytical and problem-solving skills; ability to resolve unclear issues through analysis.

· Excellent communication skills to influence others and lead change.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Eat'n Park Hospitality Group provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.