Service Associate in Vineyard, Utah at Allied Signs

About UsAllied Electric Sign & Awning Co. exists to Bring Brands to Life. With over 30 years of experience in sign and awning design, fabrication, installation, and service, we are recognized as one of the safest and most reputable employers in the industry. We are growing and looking for high-quality, motivated individuals to join our team.

At Allied, we are driven by our Why: Bring Brands to Life. This purpose fuels our passion to help businesses build identity, create strong first impressions, and share their vision with the world.

Our Core ValuesCustomer Focus – Delivering the best customer experience

Heart – Caring deeply about our team members

Dedication – Following through on commitments every day

Improvement – Constantly elevating how we do our work

Stewardship – Using time, money, and materials wisely

Accountability – Owning decisions and outcomes with confidence

If you’re passionate about craftsmanship, innovation, and being part of a collaborative team, we’d love to have you join us on our mission to Bring Brands to Life.

Position SummaryThe Sign Service Technician is responsible for diagnosing, repairing, and maintaining a wide variety of commercial signage in the field. This role requires strong technical skills, problem-solving ability, and a customer-first mindset. Technicians serve as a key point of contact for clients while ensuring all work is completed safely, efficiently, and to Allied’s quality standards.

Key ResponsibilitiesPerform service, maintenance, and repair on various types of commercial signage (illuminated and non-illuminated)

Diagnose electrical, mechanical, and structural issues and implement effective solutions

Troubleshoot sign failures, lighting issues, wiring, and control systems

Complete field service calls in a timely and professional manner

Communicate clearly with customers regarding service needs, findings, and recommendations

Ensure all tools, equipment, and service vehicles are properly maintained and used safely

Document service work, materials used, and job completion details accurately

Follow all company safety protocols and OSHA guidelines

Collaborate with internal teams (dispatch, production, and project management) as needed

QualificationsExperience in sign service, electrical work, or related maintenance/repair field preferred

Strong troubleshooting and problem-solving skills in technical environments

Working knowledge of electrical systems, wiring, and basic mechanical components

Ability to operate tools and equipment safely in field conditions

Strong customer service and communication skills

Ability to work independently and manage time effectively in a mobile role

Comfortable working outdoors in varying weather conditions and at heights if required

High school diploma or equivalent required; technical training or certifications are a plus

Valid driver’s license with a clean driving record

Success in This Role Looks LikeCompleting service calls efficiently while maintaining high-quality standards

Representing Allied professionally and delivering a strong customer experience

Accurately diagnosing issues and minimizing repeat service visits

Maintaining a safe work environment at all times

Supporting team operations through clear communication and documentation

Why Join AlliedStable, growing company with a strong reputation in the industry

Hands-on, team-oriented work environment

Opportunities for growth and skill development

Work that directly impacts how businesses present their brand

BenefitsAllied Electric Sign & Awning Co. offers a comprehensive benefits package, including:

8 Paid Holidays

40 Hours of PTO (with additional PTO available based on tenure and policy)

Company-Paid Life Insurance

401(k) with 25% Company Match

Health/Dental/Vision Insurance via PeopleKeep ICHRA (flexible reimbursement for employee-selected plans)

Because we are a drug-free workplace, all candidates must pass a pre-employment drug test and may be subject to random drug testing after hire.

Background Check RequirementAs we prioritize safety, compliance, and trust, all final candidates are required to undergo a background check as part of the hiring process. Employment is contingent upon the results of this screening. Allied Electric Sign & Awning follows Fair Chance hiring practices. This means we consider all qualified applicants, including individuals with prior convictions, and evaluate background check results on a case-by-case basis in accordance with applicable laws. A past conviction does not automatically disqualify a candidate from employment.

ScheduleMonday – Friday 8hr shift, 40 hrs a week