Welcome Center Coordinator at YouthLink – Minneapolis, Minnesota

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. As such, YouthLink is committed to Diversity, Inclusion and Belonging. We are proud to be an Inclusive Employer Come take this journey with us!

• Salary $19.50
• Job Type: Full-time
• Work Schedule: Monday, Tues, Thurs, Friday 8:30am-5pm, Wednesday 10am -8:00pm.

We offer a comprehensive benefits package with a minimal waiting period which includes, but not limited to:

• Subsidized Health and Dental insurance
• 401(k) with 3% matching contributions
• Holiday program (15 + 2 floating holidays), 4 wellness holidays annually
• Generous sick and vacation time off that begins accruing immediately upon hire
• Continuing education

Who is YouthLink?

YouthLink is a recognized leader in the Twin Cities and beyond for our work to build pathways of opportunity for homeless youth and youth in crisis ages 16 – 24. Our model is based on providing support through outreach, handling basic needs, intervention, and aftercare. Our youth-focused team provides innovative, evidence-based services that guide youth on a holistic level toward futures of education, employment, health and wellness, housing stability and aftercare.

We are looking for a Welcome Center Coordinator to join our team and help us advance our mission. As a Welcome Center Coordinator, you will work proactively to create a welcoming, inclusive environment by providing outstanding, responsive, and prompt service to all visitors: youth, partners, volunteers, and community members who visit YouthLink. This position will also need to provide up-to-date information about onsite services, special events, and community resources. At this time YouthLink does not offer relocation or US work visa sponsorship.

Why us?

YouthLink is a Youth Focused organization where diversity and inclusion are valued and welcomed. Are you people centered, innovative, client focused, ethical, patient, dependable, confident, ambitious, and caring? Then you are a perfect fit at YouthLink. Here at YouthLink, we believe in work/life balance and recognize how important it is to our families.

Required

• A high school diploma.
• 1 year of experience working with homeless youth.
• 1 year of customer service experience.
• Must be able to work Monday, Tuesday, Thursday, Friday 8:30am-5pm, Wednesday 10am-8pm.

Knowledge, Skills and Abilities and or Competencies needed to successfully perform the work:

• Strong commitment to Diversity, Equity, and Inclusion.
• Comfort with Microsoft Office applications as well as exhibit an ability to learn and utilize handheld applications systems and other electronic recording systems.
• A high degree of professionalism and ability to work with and maintain confidential information.
• Dynamic energy, ability to multi-task and negotiate multiple demands on attention.
• Demonstrate an ability to utilize continuous improvement techniques and quality research methods to optimize overall program operation and build community relationships.
• Consistent ability to perform and contribute positively in a diverse, collaborative team environment.
• Effective written, verbal, and interpersonal communication skills.
• Able to manage time effectively and work a flexible schedule.
• Ability to work efficiently and effectively both individually and as part of a professional team.
• Demonstrated experience working with communities and youth of color.
• Accepting young adult lifestyles, behaviors, sexual orientations, cultural and spiritual practices.
• Able and willing to learn and incorporate agency philosophy into service delivery.