Residential Loan Fulfillment Supervisor at CBC Mortgage Agency – South Jordan, Utah

Job Summary

We are seeking an experienced mortgage lending professional to join our team at our national headquarters in the South Jordan, Utah area. In this role, you will act as the supervisor of loans in process, performing key loan processor tasks and workflow activities as well as overseeing the in-process pipeline to ensure timely closings. The ideal candidate has 5+ years of experience in processing FHA, VA, Conventional, and Jumbo loans, and is looking for a stable, growth-oriented environment with a national presence.

Hybrid Work Structure: This role is based in our South Jordan, Utah headquarters, with flexibility for a hybrid schedule (combining in-office and remote work) after the initial onboarding period.

Key Responsibilities

· In-Process Pipeline Management: Manage a high-volume pipeline of residential mortgage loans (FHA, VA, Conventional, Jumbo), ensuring files are accurate, complete, and move through the process efficiently.

· Document Review & Verification: Thoroughly review loan applications, income, assets, and credit documentation to identify potential red flags and ensure accuracy.

· Underwriting Liaison: Act as the primary liaison between Loan Officers, Underwriters, and borrowers, proactively clearing conditions to obtain a "Clear to Close".

· AUS Familiarity: Proficiently run and interpret desktop underwriting systems (DU/LPA).

· Documentation Ordering: Order and verify third-party reports, including appraisals, title reports, flood certifications, VOEs and additional documentation as applicable.

· Compliance: Ensure all loan files comply with federal, state, and company policies, including TRID regulations.

· Communication: Provide regular status updates to borrowers, loan officers, and real estate agents to ensure a smooth, timely closing.

· Supervisory duties: Provide supervisory oversight of retail lending division loan processing team.

Qualifications

· Experience: 5+ years of active, hands-on experience in mortgage loan processing.

· Loan Types: Working knowledge of FHA, VA, Conventional, and Jumbo loan guidelines.

· Systems: Proficiency in LendingPad LOS is preferred; experience with Encompass or similar LOS required.

· Technology: Strong proficiency in Desktop Underwriter (DU) / Loan Prospector (LPA).

· Skills: Excellent verbal and written communication skills, with a high degree of attention to detail and ability to work under tight deadlines.

What We Offer

· Competitive salary commensurate with experience.

· Comprehensive benefits package (Health, Dental, Vision, 401k match).

· Hybrid work environment.

· A stable, national presence with opportunities for growth at our headquarters.