Business Solutions Analyst at EDENS – Columbia, South Carolina

EDENS, a nationally leading retail real estate developer, is seeking a Business Solutions Analyst – Power Platform to join our growing Technology team in Columbia, South Carolina. This role reports to the Director of Business Systems and serves as a key bridge between business users and technology solutions. The Business Solutions Analyst is responsible for partnering directly with business stakeholders to understand needs, design solutions, and build scalable, user‑friendly solutions using Microsoft Power Platform, including Power Automate, Copilot, and Power BI. This role goes beyond traditional business analysis by customizing solutions, gathering requirements, report development and assisting with adoption.

This job description is not intended to be all-inclusive, and the employee may also perform other reasonably related business duties as assigned by the supervisor or other management as required. EDENS may need to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

AI-generated application content is not permitted.

Responsibilities:

Partner directly with business users to identify opportunities for automation, analytics, and productivity improvements.

• Lead requirements gathering through stakeholder interviews, workshops, and process walkthroughs.
• Contribute with design and assist with building solutions.
• Leverage Copilot and AI-enabled tools to enhance workflows and user productivity.
• Develop and maintain Power BI reports and dashboards.
• Create process models, solution documentation, and implementation plans.
• Perform solution testing, validation, and troubleshooting prior to deployment.
• Support user adoption through training, documentation, and ongoing enhancements.
• Collaborate with IT, data, and security teams to ensure governance alignment.

Position Requirements:

Formal Education & Certification

• Formal Training, College diploma or university degree in the field of business administration, finance, computer information systems, or related field or equivalent practical experience.

Required Knowledge & Experience

• 3+ years of experience in business analysis, solutions analyst, or similar role.
• Experience with Power BI reporting and data analysis.
• Experience working with Microsoft 365 tools (SharePoint, Teams, Outlook).
• Experience translating business requirements into design documents and assisting with developing technical solutions.
• Experience with Copilot or AI-enabled productivity tools preferred.

Additional Preferred Qualifications

• Experience with Power Platform (Power Automate, Power Apps)
• Familiarity with Dynamics 365 or similar CRM System
• Hands‑on experience writing SQL queries
• Experience with SQL Server Reporting Services

Personal Attributes

• Excellent listening, interpersonal, written, and oral communication skills.
• Logical and efficient, with keen attention to detail.
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Technically savvy with PCs.
• Agile mindset: able to break larger projects into smaller ones that are delivered iteratively.
• Strong time management skills with the ability to accomplish tasks within the necessary window.
• Demonstrates intellectual curiosity and resourcefulness, with the ability to independently research and resolve questions related to both software functionality and underlying business processes.

Work Conditions

• Occasional evening and weekend work to meet deadlines.
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.
• Intermittent travel to EDENS Office locations may be required.

About EDENS:

EDENS is a retail real estate owner, operator and developer of a nationally-leading portfolio of 120 places. Our sole purpose is to enrich community through human engagement. We design our places to achieve 3.5 trips per week and 5 hours of dwell time. We know that when people come together, they feel a part of something bigger than themselves and prosperity follows – economically, socially, culturally and soulfully. Our work is bigger than real estate; we are in the business of humanity.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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