Bilingual Collections Representative - Remote at Account Control Technology – Houston, Texas

Account Control Technology
Bilingual Collections Representative - Remote

US-TX-Houston

Job ID: 2026-2625
Type: Full-Time
# of Openings: 15
Category: Collections
Houston, Texas

Overview

After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, “Verint”. This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.

Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process.

Work Location: This is a remote/work from home position.

Compensation: $16.00-$18.00 per hour

Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

For this position you must be

Qualified candidates must possess 1-3 years of collections experience and fluent in both English and Spanish.

Why should you consider TSI?

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Qualifications

High School diploma or equivalent2 years previous call center experience Fluency in both English and Spanish is required FDCPA knowledge preferredProfessional phone etiquette and solid negotiating skillsPositive attitude and strong customer service aptitudeAbility to problem solve and multitaskWillingness to maintain confidentialityAbility to exchange accurate information effectively over the phone

For Remote Positions: The minimum internet speed requirements for remote work are as follows:

Broadband internet connection (No DSL, or Dial Up)Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

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