Program Coordinator at IPS Health Systems LLC – Dallas, Texas

We’d Love to Welcome You to Our Team!

We are a behavioral healthcare company that specializes in outpatient mental health and substance misuse treatment for adults in socioeconomically diverse populations in Dallas, Ellis, and Kaufman Counties. We are a state-funded, non-profit organization, that specializes in the provision of outpatient clinical services for those negatively associated with the criminal justice system. Using empirically validated and evidence-based treatment, we strive to ensure the highest level of care for our clients. Our mission is to positively affect change by offering clinical and educational services that assist in reducing adult offender recidivism.

We are seeking individuals that are passionate about helping those that struggle with mental illness, substance misuse, homelessness, and forensically involved clientele. We are currently seeking a Court Program Coordinator to act as a liaison for our clientele that are involved in specialty court programs in Dallas County. The Program Coordinator acts as the liaison between IPS and local county probation and/or other external partners. The Program Coordinator contributes to the overall marketing and brand management of the organization as they are expected to provide exceptional customer service orientation and collaboration through their participation in client staffing meetings, provision of treatment update information to externals, and actively assisting in the coordination of patient care.

Duties/Responsibilities
As part of the multidisciplinary team, the program coordinator fulfills an auxiliary function and does not provide treatment services to patients. This role requires a detail-oriented person who will primarily be responsible for conducting research and analysis of clinical records that are required to be produced to manage relationships with external partners. The program coordinator will:

Establish and maintain rapport with external partners through provision of exceptional customer service

Actively collaborate in weekly staffing meetings and court proceedings with specialty courts and other external partners

Document meeting minutes and ensure patient files are updated with relevant content

Assist with patient scheduling to enroll new patients, and/or pre-existing patients, into treatment services

Participate in IPS clinical case review meetings to ensure internal collaboration with clinical staff and continuity of care

Research, collect, analyze, and prepare weekly treatment summaries for clientele involved in specialty court programs

Prepare weekly court staffing reports to analyze the quality of the collaboration between IPS and the various specialty court programs

Respond to general inquiries from external partners via email and/or phone in a timely manner

Maintain an awareness of IPS programs and policy and procedures

Performs other related duties as assigned by management

Research, collect, analyze, and prepare written treatment summaries for clientele involved in specialty court programs

Organize documents to be submitted in the various courts

Testify in court, as needed

Assist and work collaboratively with staff, attorneys, and community supervision officers (CSO)

Create written summaries of court appearances and update records of court proceedings

Establish and maintain files and records to track court caseloads

Be responsive to inquiries from attorneys, CSO’s, and specialty court officials

REQUIRED SKILLS

Ability to engage professionally with staff, attorneys, CSO’s, and specialty court officialsEffective verbal and written communication skillsAttention to detailAbility to collaborate as part of a multidisciplinary teamQUALIFICATIONS:

Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.

Computer skills required: Microsoft Office Suite, Google Suites, ADOBE Acrobat Pro

Other skills required: Ability to type at least 40 wpm.

BENEFITS:

Health, Vision, and Dental Insurance

Paid Time Off

401k Plan

Job Type: Full-time

Salary Range: $60,000,00- $61,000.00 (USD) Annually

Schedule: Monday through Friday 8:00AM-5:00PM - IN OFFICE/HYBRID#ZR