Spa Assistant Manager at Appellation Healdsburg – Healdsburg, California

Job Responsibilities include but not limited to:

• Manage daily spa operations, including staff scheduling, guest services, and inventory oversight
• Lead, train, and inspire a team of spa professionals to deliver elevated experiences
• Collaborate closely with the Spa Director to refine processes and drive continuous improvement
• Oversee payroll preparation and ensure timekeeping accuracy
• Hire, onboard, and support new team members as they grow
• Be a hands-on leader, stepping into concierge, reservation, or attendant roles as needed
• Resolve guest issues with empathy and efficiency
• Maintain a spotless, welcoming, and safe spa environment
• Ensure compliance with all health and safety standards

Compensation & Benefits:

• Pay Range (Salaried): $70,500 per year
• Vacation & Holiday pay
• 401(k) Matching
• Health benefits including medical, dental, and vision
• Employee Discount

GROW WITH US

Appellation is a culinary-focused hotel company that embraces authenticity and locality in everything we do. We believe in the power of regional character, community, and culture to create exceptional experiences for our guests. Appellation gathers the best from each of our destinations to nurture the growth of the next generation of hoteliers and culinarians. Every element of an Appellation experience is true to place, thoughtfully composed, and crafted with the highest regard to quality.

• 2+ years of spa or hospitality management experience (luxury or boutique preferred)
• Confident leader with strong organizational and communication skills
• Experience with spa or hospitality systems (e.g., Mindbody, Booker, or similar)
• Familiarity with payroll and staff scheduling
• Guest-first mindset with a passion for wellness and service
• Flexible availability including weekends and holidays
• Solid knowledge of appointment management
• Ability to perform job functions with minimal supervision
• Ability to adapt to changing situations, working under pressure, and handling unexpected situations with grace
• Ability to perform the essential functions of the job with or without reasonable accommodation
• All candidates are required to undergo background check