Building Services Manager in South Boston, Massachusetts at SOUTH BOSTON COMMUNITY HEALTH

About South Boston Community Health Center

South Boston Community Health Center (SBCHC) is a mission driven, community based health organization committed to providing accessible, high quality, and compassionate care to all patients, regardless of status or ability to pay. We proudly serve a diverse community and strive to advance health equity through primary and preventive care. Our work is rooted in respect, commitment, diversity, competence, education, research, and cost effectiveness.

Work Environment & Culture

SBCHC offers a fast paced, collaborative healthcare environment where teamwork, accountability, and respect are highly valued. Employees work closely with interdisciplinary teams to support patient centered operations and a safe, well maintained care environment. We are committed to fostering an inclusive workplace and maintaining facilities that support exceptional care for patients, staff, and visitors.

Position Summary

Under the direction of the Chief Executive Officer, the Building Services Supervisor is responsible for the efficient, safe, and effective operation of SBCHC facilities. This role oversees custodial, maintenance, and transportation staff, ensuring that all buildings, grounds, and support services meet regulatory, safety, and operational standards. The Supervisor plays a key role in supporting patient services by maintaining clean, functional, and compliant environments across the Health Center.

Essential Duties & Responsibilities

• Provide daily supervision of custodial staff to ensure buildings and grounds are clean, attractive, and well maintained
• Ensure compliance with all applicable state and local ordinances, regulations, and safety standards
• Monitor and manage the Building Services ticket system; delegate service requests and follow up to confirm timely completion
• Supervise the SBCHC shuttle driver, including monitoring shuttle GPS systems and required vehicle maintenance
• Work collaboratively with Human Resources to address employee performance and conduct issues
• Assist with the coordination of trash removal and disposal of hazardous waste in a safe, orderly, and environmentally responsible manner
• Support facility renovations and remodeling efforts to minimize disruption to patient services and protect patient and employee safety
• Assist in ensuring facility compliance with emergency preparedness and safety codes
• Monitor SBCHC parking areas to ensure appropriate usage by patients, visitors, and staff
• Complete required administrative paperwork and documentation
• Assist with onboarding and training of new custodial staff
• Perform daily rounds of facilities to identify maintenance, cleanliness, or safety needs
• Other duties as assigned

• Minimum of 3–5 years of custodial or maintenance supervisory experience in a healthcare setting
• Strong verbal and written communication skills
• Demonstrated ability to prioritize tasks based on organizational and operational needs
• Ability to supervise staff and manage day to day operations effectively

Preferred Qualifications

• Experience working in a community health or ambulatory care setting
• Familiarity with work order or facilities ticketing systems
• Experience supervising union staff
• Knowledge of OSHA and healthcare compliance standards

Knowledge, Skills & Abilities

• Strong organizational and time management skills
• Ability to lead and motivate staff in a team oriented environment
• Attention to detail and commitment to safety and quality
• Ability to respond effectively to urgent and competing priorities
• Commitment to customer service for patients, staff, and visitors
• Demonstrated respect for cultural diversity in alignment with SBCHC values

Physical Requirements

• Physical requirements are minimal
• OSHA Job Classification: Category III
• Ability to perform essential job functions with or without reasonable accommodation

Benefits & Perks

• SBCHC offers a comprehensive benefits package designed to support employee well being and work life balance, which may include:
• Medical, dental, and vision insurance
• Paid time off, holidays, and sick time
• Retirement plan options
• Professional development and training opportunities
• Employee assistance programs
• Other benefits in accordance with employment status and union agreements

Compliance & Employment Requirements

• Employment is contingent upon successful completion of a background check and reference checks
• Proof of COVID-19 and other required vaccinations may be required in accordance with SBCHC policy and applicable laws
• Selected candidates must meet all licensing, certification, or credentialing requirements applicable to the role

Equal Opportunity Statement

South Boston Community Health Center is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and equitable workplace. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran or military status, or any other characteristic protected by federal, state, or local law.

SBCHC is dedicated to ensuring equal employment opportunities and creating an environment where all employees feel valued, respected, and supported. We encourage individuals from diverse backgrounds to apply and are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment.