Night Audit in Newport, Rhode Island at The Chanler

About Company:

About The Chanler at Cliff Walk

The Chanler is a Forbes Five-Star and Michelin Two Key boutique hotel with just 20 uniquely designed guest rooms overlooking Newport’s iconic Cliff Walk. Set within a historic mansion, the property is celebrated for its warm, genuine hospitality and its ability to create exceptional and memorable guest experiences.

The Chanler is home to two distinct culinary concepts. Cara, our intimate blind-tasting restaurant, offers a refined and immersive dining journey led by the seasons. Remy’s Loose presents bold, French-inspired cuisine with a Rhode Island sensibility in a relaxed and welcoming setting.

In the warmer months, our garden beds supply fresh ingredients directly to the kitchen, and the Wine Garden provides a laid-back coastal escape for enjoying lighter fare and sweeping ocean views.

Working at The Chanler means becoming part of a dedicated team that celebrates craftsmanship, heartfelt service, and the natural beauty of Newport. Here, every detail and every team member plays a meaningful role in creating unforgettable moments for our guests.

About the Role:

The Night Audit position is a critical role within the hospitality industry, responsible for ensuring the accuracy and integrity of daily financial transactions and operational data during overnight hours. This role serves as the bridge between the day's activities and the next day's operations by reconciling accounts, generating reports, and addressing any discrepancies. The Night Auditor will also provide exceptional guest service during the night shift, handling check-ins, check-outs, and guest inquiries with professionalism and efficiency. By maintaining meticulous records and performing audits, this position supports the overall financial health and smooth functioning of the hotel or lodging facility. Ultimately, the Night Auditor ensures that all nightly processes are completed accurately to facilitate seamless business continuity and excellent guest experiences.

Minimum Qualifications:

• High school diploma or equivalent.
• Basic understanding of accounting principles and financial reconciliation.
• Previous experience in hospitality or customer service roles, preferably in a hotel environment.
• Proficiency with property management systems (PMS) and Microsoft Office applications.
• Ability to work overnight shifts and maintain attention to detail during late hours.

Preferred Qualifications:

• Associate degree or certification in hospitality management or accounting.
• Experience with specific hotel management software such as Opera, Maestro, or similar systems.
• Strong problem-solving skills and the ability to handle guest concerns diplomatically.
• Knowledge of safety and security procedures relevant to hotel operations.
• Bilingual abilities or additional language skills to assist diverse guests.

Responsibilities:

• Perform nightly audits of all financial transactions, including room charges, payments, and adjustments to ensure accuracy and completeness.
• Reconcile daily revenue reports and prepare detailed audit reports for management review.
• Process guest check-ins and check-outs during overnight hours, providing courteous and efficient service.
• Respond promptly to guest inquiries, requests, and resolve any issues that arise during the night shift.
• Coordinate with other departments to ensure smooth operations and communicate any discrepancies or concerns.
• Maintain accurate records of all transactions and prepare documentation for accounting and management.
• Monitor security and safety protocols during the night shift to ensure a safe environment for guests and staff.

What We Offer:

Responsibilities:

• Competitive Wages
• 401K
• Paid Vacations
• Medical, Vision, Dental, and Life
• Seasonal Staff Meal
• Free Parking and Uniforms
• Opportunities for career advancement
• Referral Bonus
• Staff Housing **

Skills:

The Night Auditor utilizes strong analytical skills daily to review and reconcile financial data, ensuring all transactions are accurate and properly documented. Effective communication skills are essential for interacting with guests and coordinating with other departments to resolve issues and provide excellent service. Proficiency with property management systems and accounting software enables the Night Auditor to efficiently process transactions and generate reports. Attention to detail is critical in identifying discrepancies and maintaining accurate records that support financial integrity. Additionally, problem-solving and multitasking skills are frequently applied to manage guest requests, operational challenges, and security concerns during overnight hours.