Triage Tech in Birmingham, Alabama at Birmingham Gastroenterolgy Assoc

• Multitasking, organization with high degree of emphasis on department teamwork.
• Deliver a high degree of cheerful, caring, and courteous customer-centered care when engaging patients every day. Always greeting patients in a pleasant and welcoming manner
• Neat professional appearance, always adhering to appearance standards.
• Excellent customer service and organizational skills
• Checks daily assignments
• Take and record patient vitals and required additional information, verifying correct patient with correct chart and physician, using two identifiers such as name & DOB
• Manage patient flow from front desk to exam room
• Communicates with patients if physician is late or running behind
• Ensures disinfection and cleanliness of all clinic areas, triage equipment, exam rooms and waiting rooms.
• Keeps entry doors cleaned and disinfected
• Supplies exam rooms, keeping inventory and ordering all necessary supplies
• Keeps inventory of sample closets, disposing of all expired meds in approved receptacles.
• Travels to satellite clinics if need arises
• Works to improve healthcare services
• Identifies quality assurance and risk management issues reporting to appropriate management team
• Light MA task such as precertifications, performing breath test or calling to confirm appointments.
• Always observes HIPAA guidelines

The minimum qualifications required to successfully perform this position are the following:

• High school diploma or equivalent
• Minimum of 1 year work experience with knowledge of medical field, physician office experience preferred
• Excellent time management skills
• Ability to communicate orally and in writing to patients, doctors and staff
• Knowledge of Electronic Health Records and Processes
• To be able to type a minimum of 35-40 wpm
• Experience with assisting patient needs
• BLS or ALS certification