SAP Functional Analyst · Order to Cash in Toronto, Ontario at Johnvince Foods
NewSalary: $90000 - $110000Job Function: Information Technology
Johnvince Foods
Toronto, Ontario, M3J 2Z6, Canada
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Job Description
JOHNVINCE FOODSSAP Functional Analyst · Order to Cash555 Steeprock Drive, North York, Ontario. Full time, on site.ABOUT JOHNVINCE COMPANYJohnvince Company™ is a leading North American snacking organization with more than 50 years of food manufacturing and commercial expertise.Founded in 1973, we have evolved from a family-run business into a vertically integrated enterprise spanning nuts, candy, chocolate, fruit bites, popcorn, pantry staples, and private label innovation. Today, we operate 10 facilities across North America with more than 2,000 team members.
We scale with disciplined execution, entrepreneurial drive, and an unwavering commitment to quality, safety, and performance.
Our Purpose: Exceeding customer cravings, one bite at a time.
Our Vision: To lead the way in redefining customer experiences through flavourful snacking and service solutions.
We are guided by five core values:
WHY THIS ROLE EXISTSOrder to cash is the stream a customer notices the same day it goes wrong. Pricing conditions, customer master and the electronic document set with trading partners are the three places that happens. We sell through retail, wholesale and ecommerce channels, and the order flow has to hold up across all of them. This role exists to own that end to end, in the design and in the detail, so the business can take an order, promise it, ship it and bill it without improvising.WHAT YOU OWN
YOUR FIRST SIX MONTHSWe scale with disciplined execution, entrepreneurial drive, and an unwavering commitment to quality, safety, and performance.
Our Purpose: Exceeding customer cravings, one bite at a time.
Our Vision: To lead the way in redefining customer experiences through flavourful snacking and service solutions.
We are guided by five core values:
- We Lead by Legacy
- We Are Customer Obsessed
- We Are Entrepreneurial & Results-Driven
- We Own It
- We Win Together
| REPORTS TO | Manager, SAP Solutions |
| TYPE | Permanent |
| BASED | Toronto, on site |
| PARTNERS WITH | The Sales and Commercial business process owner |
- SD configuration: order management, pricing and condition technique, credit, rebates and deductions, deliveries, billing
- Pricing and condition record design through to business sign-off
- Customer master, and the order to cash reconciliation across the three mock loads
- The EDI document set with customers, including trading partner onboarding, output determination and error handling
- Availability check and the order promise
- Intercompany sales across the entities
- The order to cash side of the ecommerce integration
- Documentation of process, configuration and requirements, kept current rather than written once
- Acting as the order to cash subject matter expert for SAP across the business
- Take pricing and condition design to business sign-off
- Own customer master and the order to cash data reconciliation
- Prove the EDI document set partner by partner, with error handling tested rather than assumed
- Run the order to cash test pass, then with the business process owner, then with the people who take and ship the orders
- Support the ecommerce order flow into SAP
- Run training for customer service, sales support and the shipping teams, delivered by you rather than by a vendor
- Write and maintain the user guides, training material and system documentation
- Leave the business able to run order to cash without you standing behind them
- At least five years in an SAP order to cash functional or business analyst role
- SAP SD or order to cash configuration across at least two full lifecycles
- Pricing and condition technique, rebates, credit management, deductions
- EDI: mapping, trading partner onboarding, output determination, IDoc troubleshooting and error handling, and working through a network provider such as OpenText
- Billing and the interfaces into finance
- Availability check and order promising
- Consumer goods, food or distribution, where chargebacks and deductions are a fact of life
- Able to take a business requirement and turn it into a specification someone can build from
- A degree in business, commerce, supply chain or information technology. SD certification is useful, not required
- Retail customer compliance: routing guides, ASN accuracy, on time in full penalties
- The interaction between deliveries, shipping and extended warehouse management
- Ecommerce and marketplace order flows
- Trade promotion and deduction management
- Intercompany and multi-entity sales
- You can sit with a customer service rep or a shipper, take a problem described in their language, and come back with something that works and an explanation they understand
- You explain a design decision and its trade-off without reaching for jargon
- You are comfortable holding several priorities at once and saying which one moved
- You work with the business as a partner rather than a ticket queue
- Competitive compensation, designed to reward performance and expertise
- Comprehensive health and dental benefits
- A talented, supportive team and a business that makes things you can hold
- Plenty of snacks, and access to our signature products
- Real career growth: this seat becomes the order to cash functional analyst in our Centre of Excellence
- An award winning organization, recognised as one of Canada's Safest Manufacturers and a Best Managed Companies Platinum Member
Johnvince Company™ committed to fostering an inclusive, respectful, and equitable workplace where diverse perspectives strengthen performance and decision-making.
We welcome applications from all qualified individuals and provide accommodations throughout the recruitment process in accordance with applicable legislation.
If this role fits your experience, apply directly to this posting with your resume and cover letter. Applications are reviewed on a rolling basis.
If you require accommodation due to a disability or medical condition at any point in the hiring process, please contact Human Resources at hrteam@johnvince.com or 416-636-6146 extension 5800 and we will work with you to meet your needs.
Join a company shaping the future of snacking.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
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Job Location
Toronto, Ontario, M3J 2Z6, Canada
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