Billing & Insurance Claims Assistant in Brazil, Indiana at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Billing & Insurance Claims Assistant in Brazil.

This remote position focuses on supporting U.S.-based medical billing operations with a strong emphasis on insurance claims processing, corrections, and appeals. You will play a key role in ensuring claims are accurately submitted, tracked, and resolved in coordination with insurance providers and internal billing teams. The role requires a high level of attention to detail and the ability to work within structured workflows while handling multiple payer requirements. You will be responsible for communicating with insurance companies and, when necessary, with patients strictly for insurance-related matters. This is a back-office operational role with no front desk or scheduling responsibilities. It offers hands-on exposure to the U.S. healthcare billing system and opportunities to develop deep expertise in claims lifecycle management. The environment is remote, structured, and process-driven, requiring autonomy and consistency.

In this role, you will manage billing workflows from claim preparation through submission and resolution, ensuring accuracy and compliance with established procedures. You will coordinate with insurance providers and internal teams to resolve issues related to claims, denials, and appeals.

• Manage end-to-end billing processes up to claim submission
• Prepare and submit corrected claims when errors or discrepancies are identified
• Handle insurance appeals, including online, manual, and mail-based submissions
• Communicate with U.S. insurance companies to resolve claim issues and denials
• Support limited patient communication strictly related to insurance or billing requirements
• Work with multiple insurance providers and adapt to varying payer rules and processes
• Maintain accurate documentation and update billing systems and internal records
• Follow structured workflows and internal billing procedures consistently

This position requires prior experience in U.S. medical billing and insurance claims processing, along with strong attention to detail and the ability to work independently in a remote environment. The ideal candidate is organized, reliable, and comfortable navigating insurance-related communication.

• Proven experience in U.S. medical billing and insurance claims handling
• Hands-on experience with corrected claims and insurance appeals
• Familiarity with CPT and diagnostic coding systems
• Experience communicating with U.S. insurance providers
• English proficiency at B2 level or higher (written and spoken)
• Strong attention to detail and ability to work independently after training
• Ability to follow structured procedures and documentation accurately
• Remote work experience with U.S. healthcare systems is a plus
• Familiarity with EMR or U.S. billing platforms is a plus

• Remote work arrangement (LATAM-based candidates only)
• Full-time independent contractor position
• Monthly compensation of 850 USD
• Structured training and onboarding process
• Exposure to multiple U.S. insurance companies and billing systems
• Opportunity to build expertise in claims management and appeals
• Potential role evolution based on performance and business needs
• Performance reviews focused on accuracy, efficiency, and compliance
• Work aligned with U.S. business hours