Senior Audit Support Assistant in United States at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Audit Support Assistant in United States.
This role sits within a fast-paced Provider Services and audit support environment, where accuracy, analysis, and communication directly contribute to the integrity of claims review processes. The position plays a key part in supporting audit professionals by validating claim data, identifying payment discrepancies, and ensuring correct application of reimbursement methodologies. You will work closely with audit teams to help quantify findings and support resolution activities that impact financial outcomes. The environment is highly detail-oriented, structured, and collaborative, with significant interaction across teams and providers, including regular phone-based communication. It is well suited for someone who enjoys analytical administrative work with a strong investigative component. This role offers the opportunity to contribute to meaningful audit outcomes while strengthening expertise in healthcare claims and reimbursement systems.
In this role, you will provide advanced administrative and analytical support to audit operations by ensuring the accuracy and completeness of claims-related information and assisting with financial validation tasks. You will work within structured audit processes to investigate discrepancies and support resolution activities.
- Perform detailed administrative and analytical support for audit engagements, including file and data management, contract review, and application of payment methodologies and closure statuses.
- Conduct claim-level reviews to identify discrepancies, coding mismatches, and reimbursement inconsistencies, supporting accurate recalculations based on audit findings.
- Generate and analyze reports to identify trends in claims outcomes and provide insights to relevant stakeholders.
- Proof and validate claim submissions to ensure accuracy in calculations, documentation, and supporting data prior to client delivery.
- Maintain productivity and quality standards while adhering to established processes and escalating system or workflow issues when needed.
- Support audit teams in determining the financial value of findings and may participate in basic audit activities under supervision.
- Engage in frequent phone-based communication (approximately 50% of time) with providers or internal stakeholders to support issue resolution.
This position requires strong administrative precision, analytical thinking, and experience in structured data-driven environments, ideally within healthcare or claims-related settings.
- High school diploma or equivalent required; Bachelor’s degree preferred.
- 3+ years of administrative support experience, preferably in healthcare billing, provider reimbursement, or claims environments.
- Strong understanding of medical billing concepts and industry reimbursement standards (preferred).
- Proficiency in Microsoft Office tools and database systems, with strong attention to detail in data handling.
- Excellent verbal and written communication skills, with comfort managing frequent phone-based interactions.
- Strong analytical mindset with the ability to investigate discrepancies and validate complex claim information.
- Ability to work independently while collaborating effectively within a team-oriented audit environment.
- High level of accuracy, organization, and ability to manage repetitive, detail-heavy tasks in a structured workflow.
- Competitive hourly compensation ($21.00–$25.25 per hour, based on experience and qualifications)
- Medical, dental, vision, disability, and life insurance coverage
- 401(k) retirement savings plan
- Paid family leave and paid holidays (9 per year)
- Paid time off ranging from 17–27 days depending on tenure and level
- Overtime eligibility for non-exempt roles
- Fully remote work setup with required equipment provided
- Structured training and support within a specialized audit operations team
- Opportunity to build expertise in healthcare claims auditing and reimbursement processes.