Graduate Assistant, Athletic Ticketing and Events in Charlotte, North Carolina at Queens University Of Charlotte
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Job Description
SUMMARY: Queens University of Charlotte’s Athletics is an NCAA Division I program distinguished by its commitment to transforming the lives of its students and consistently competing at the highest possible levels. The Royals joined the ASUN Conference on July 1, 2022.
Former graduate assistants (GA) and interns have used their learning and practicing experiences with the Royals to land jobs with organizations such as the Carolina Panthers, Charlotte Hornets, USA Triathlon, USA Swimming, and Ally to name a few.
This is a 2-year, 20 hour/week graduate assistant position that reports directly to the Assistant Athletic Director for Marketing, Ticketing, and Sponsorships. The GA position begins on June 1, 2026. The successful candidate must be enrolled as a full-time graduate student at Queens University of Charlotte. There is no expressed or implied commitment to a paid position upon completion of the internship. This role is eligible for tuition remission for up to six credit hours per semester and a stipend. No housing is offered.
This position is considered a Responsible Employee for purposes of the university’s Sexual Misconduct Policy. As such, this position is required to report any incident of sexual misconduct or interpersonal violence to the university’s Title IX Coordinator when made aware of such.
Queens conducts confidential background investigations on candidates as part of the hiring process, including any past NCAA rules violations. According to the NCAA bylaws:
“Contractual agreements or appointments between a coach and an institution shall include the stipulation that a coach who is found in violation of NCAA regulations shall be subject to disciplinary or corrective action as set forth in the provisions of the NCAA enforcement procedures, including suspension without pay or termination of employment for significant or repetitive violations.”
Duties and Responsibilities
This is a great opportunity to enhance an individual’s skillset across multiple areas, including marketing, fan engagement, social media, and ticketing. The graduate assistant for these areas will learn and practice how to assist the Assistant Athletic Director of Facilities and Events with strategic methods of planning, organizing, communicating, and executing Queens athletic events.
Areas Learning and Application:
- Learn and practice all facets of game-day event planning and implementation.
- Learn and practice promotional campaigns and initiatives for all athletic events
- Learn and practice event preparation including marketing set up and tear down and constructing game day scripts.
- Learn and practice content creation on social media for athletic events and marketing initiatives.
- Learn and practice the ability to generate graphics and digital content for athletic events, social media and Queens Sports Network.
- Learn and practice implementation and execution of strategic initiatives directly tied to ticket sales at home athletic events.
Qualifications
- Undergraduate degree in communications, business, sport management or related area of study
- Must be a current, full-time graduate student at Queens University of Charlotte
- Strong communication, planning, event management, organization, and writing skills.
- Strong follow‐up skills as well as plan, organize and control projects to completion.
- Highly organized, detail oriented, and exceptional verbal and written communication
Program Alignment
- Masters in Sport Management
- Masters in Communication
- Masters in Business Administration
- Masters in Talent and Organizational Development
Preferred Qualifications
- Knowledge of and prior work experience in intercollegiate athletics
- Previous experience with marketing, event operations and/or sponsorship activation roles
- Knowledge of Daktronics software system (will be required to learn and practice during early training)
- Knowledge of Adobe Photoshop (will be required to learn and practice during early training)
Application Process
Does this sound like a good fit? Please submit the following:
- A cover letter addressing the position qualifications and experience
- Current résumé
- Contact information for three professional references.
Queens will continue to accept applications until the position is filled.
About Queens University of Charlotte
Located in the heart of the nation’s second fastest growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.
Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.
Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.
By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.
Queens University of Charlotte aims to be a leading comprehensive university, distinguished by its commitment to transforming the lives of its students and enhancing the intellectual and cultural fabric of its community. Queens is a campus where diversity, equity, and inclusion are core values. The mission of Queens is to provide transformative educational experiences that nurture intellectual curiosity, promote global understanding, encourage ethical living, and prepare individuals for purposeful and fulfilling lives. To this end, the University recruits talented faculty, staff, and students from across the United States and around the world. Queens encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically minoritized communities. The University also invites applications from individuals who are prepared to provide a rich and varied educational experience to our increasingly diverse student body and to collaborate with colleagues to make Queens an equitable and inclusive place to live, learn, and work.
Queens works to provide an accessible living, learning, and working environment for current and prospective faculty, staff, and students and visitors to our campus. If there are accommodations, we can provide to make your application process more accessible, please contact the Director of Human Resources (hr@queens.edu, 704-337-2297). The position duties and responsibilities listed above should be able to be completed with or without reasonable accommodations. HR works in partnership with employees to manage the workplace accommodations process.