Assistant Branch Manager in United States at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Assistant Branch Manager in the United States.
This role plays a key part in supporting the daily operations and growth of a retail banking branch, combining leadership, customer service, and sales responsibilities. You will assist in overseeing branch performance while actively engaging with customers to strengthen relationships and expand financial service opportunities. The position involves supervising and mentoring staff, ensuring operational excellence, and maintaining compliance with banking regulations. You will also contribute directly to lending activities, account development, and cross-selling initiatives that drive branch growth. Acting as a leader in the Branch Manager’s absence, you will help ensure continuity in service quality and operational execution. This is a hands-on leadership role ideal for someone who thrives in a customer-facing, performance-driven financial environment.
- Support the Branch Manager in overseeing daily branch operations and ensuring smooth service delivery.
- Supervise, coach, and motivate branch staff to achieve sales, service, and operational goals.
- Conduct consumer and small business loan interviews, assist with loan applications, and support lending processes.
- Operate teller services during peak hours or staffing shortages and ensure accurate transaction handling.
- Develop and expand customer relationships through proactive outreach, cross-selling, and account growth activities.
- Monitor sales performance and maintain accurate reporting using branch management systems.
- Ensure compliance with banking policies, security procedures, and regulatory requirements, including NMLS standards.
- Assist with scheduling, performance evaluations, and employee development initiatives.
- Represent the branch in community engagement and local business development activities.
- Minimum 3 years of experience in banking, financial services, or retail sales and customer service.
- Prior supervisory or team leadership experience in a branch or retail environment.
- Strong knowledge of consumer and small business lending, teller operations, and banking products/services.
- Active NMLS registration or eligibility to obtain and maintain registration.
- Solid understanding of banking regulations, compliance standards, and operational procedures.
- Excellent interpersonal and communication skills with a customer-first mindset.
- Proficiency in Microsoft Office applications and basic financial systems.
- Strong organizational, multitasking, and problem-solving abilities in a fast-paced environment.
- Ability to pass background and credit checks as required.
- Competitive annual salary range: $38,769 – $57,876
- Opportunity for career advancement within banking and financial services
- Hands-on leadership experience in branch operations and sales management
- Training and development in lending, compliance, and financial products
- Exposure to community engagement and business development initiatives
- Supportive team environment focused on performance and growth
- Equal opportunity workplace with inclusive employment practices
- Structured compliance and regulatory training programs.