Coordinator, Academic Success Programs - Middlesex Community College in Lowell, Massachusetts at Middlesex Community College

Middlesex Community College
Middlesex Community College (MCC) is one of the largest community colleges in the Commonwealth, employing people in full-time, part-time, faculty, professional, administrative, and support positions at campuses in both Lowell and Bedford, and online. We are focused on equity to transform lives and shape futures. MCC values equity and inclusion as the foundation for excellence, innovation, and success for our employees and students. MCC is committed to a policy of affirmative action, equal opportunity, equal education, non-discrimination, and diversity to provide a learning and working environment that values the diverse backgrounds of all students and employees. MCC strives for a faculty and staff that reflect its richly diverse community of students. Women, people of color, persons with disabilities and others are strongly encouraged to apply.
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Position Title: Coordinator, Academic Success Programs - Middlesex Community College

Location: Lowell, MA Category: Full-time Staff Job Type: Full-time Posted On: Tue Jul 21 2026 Job Description:

Title: Coordinator of Academic Success Programs

Unit: Full-Time MCCC Professional Staff, Grade 05, Coordinator of Learning Resources

Department: Student Affairs, Academic Centers for Enrichment

Reports to: Director of Academic Support Programs

Date: July 21, 2026

General Summary: The Coordinator of Academic Success Programs leads a team of professional and peer staff delivering supplemental learning services across the college's academic support programs within the Student Affairs Division, helping a diverse student body achieve academic success. Reporting to the Director of Academic Support Programs, the Coordinator supervises staff providing peer tutoring, peer mentoring, Supplemental Instruction, Ramp-Up, and Co-Requisite programs.

The Coordinator works closely with the Mathematics Department to embed support within the Ramp-Up and Co-Requisite programs, and collaborates extensively with academic, professional, and administrative colleagues across the college and in professional associations, representing the college in a positive manner.

The Coordinator of Academic Success Programs coordinates, facilitates, and supports supplemental learning programs designed to help students attain academic success.

Duties and Responsibilities:

Program Planning & Development:

• Contribute to the vision and direction of all academic support programs, including establishing, implementing, and evaluating long-term goals.
• Develop and support departmental and college-wide programs to promote student success.
• Support the achievement of MCC Student Learning Outcomes through multiple programs and outreach initiatives.
• Collaborate with academic departments and divisions to provide the academic support that best fits their needs.
• Research best practices for learning assistance, determine the best fit for MCC students, and adopt those best suited to the college's needs.
• Monitor and evaluate the effectiveness of academic support programs and initiate programmatic modifications as needed.
• Support the Director in assessing student success initiatives and program effectiveness through annual research, benchmarking, reports, and the program review process.

Training, Development, and Staff:

• Participate in the hiring, training, supervision, and evaluation of ACE Student Leaders in accordance with College Reading Learning Association (CRLA) and International Center for Supplemental Instruction (ICSI) accreditation requirements.
• Provide ongoing support, mentoring, and coaching to student leaders to ensure their professional development.
• Support the Director in maintaining CRLA and ICSI accreditation requirements.
• Establish mentor cohorts and provide the professional development needed to effectively support this role.
• Coordinate, facilitate, and support the ACE tutoring, Ramp-Up, Co-Requisite, and Supplemental Instruction programs.
• Develop and implement training workshops designed to address the fundamental needs of ACE Student Leaders.
• Collaborate with STEM faculty to develop training workshops.

Scheduling:

• Coordinate student-centered tutoring schedules for peer tutors, SI courses, Ramp-Up, and Co-Requisites across two campuses and online, supporting day, evening, weekend, and online students.
• Collaborate with academic departments to coordinate the implementation of study sessions and tutoring schedules.
• Support the Director in overseeing the day-to-day functioning of academic support programs, including SI, Ramp-Up, and Co-Requisites, serving as a resource for students, faculty, and student leaders.

Budget and Fiscal Management:

• Recommend resources needed to carry out supplemental learning programs.
• Participate in exploring new initiatives.

Service:

• Participate in the operation of college-wide supplemental learning programs.
• Support the development, implementation, and review of the CRLA peer tutor training process and the ICSI accreditation process.
• Support the supervision and training of all student leaders and professional staff.
• Identify, implement, and evaluate instructional software to promote student learning.
• Professional Participation and Development
• Serve on assigned committees and relevant task forces
• Participate in college, division, department, or other related college meetings and/or activities as deemed appropriate.
• Contribute to the design and facilitation of ongoing staff meetings for the ACE Department
• Other duties as assigned in support of departmental goals.

Job Requirements:

• Master's degree in Education, Mathematics, or a closely related field, with five years experience and/or training that includes teaching in Math, program management, or non-traditional student instruction, and/or an equivalent combination of education, training, and experience.
• The Master's degree requirement may be substituted with the equivalent years of additional experience.

Preferred Qualifications:

• Experience working with community college students.
• Experience working in a college environment with a diverse population.
• College Reading and Learning Association (CRLA) certification, or knowledge of program requirements.

Additional Information:

Salary Range: The starting salary for a grade 5, MCCC position with a Master's degree is $73,412; actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:

• High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
• Competitive Dental and Vision Plans
• Flexible Spending Account and Dependent Care Assistance programs
• Low-cost basic and optional life insurance
• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
• 12 paid holidays per year and competitive Sick, Vacation, and Personal Time
• Tuition Benefits for employees and dependents at state colleges and universities
• Short-Term Disability and Extended Illness program participation options
• Professional Development and Continuing Education opportunities
• Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
• Access to the Commonwealth's Mass4You, employee assistance program
• Free employee parking on Bedford and Lowell campuses
• Eligibility towards Public Service Loan Forgiveness (PSLF)

Location: Lowell and Bedford campuses as needed

Hours: 37.5 per week, schedule to be determined upon hire, 9-5pm or 9:30-5:30pm, occasional evenings and weekends may be required.

Expected Start Date: August/September 2026

Application Deadline: August 4, 2026