Host/Hostess in Holbrook, New York at Mamma Lombardis of Holbrook Inc

Host/Hostess

We are seeking a friendly and professional Host/Hostess to create a welcoming atmosphere for our guests and ensure they have a positive experience from the moment they arrive. This role is vital in representing our brand and maintaining smooth operations at our establishment. If you enjoy engaging with people and thrive in a dynamic environment, we encourage you to apply.

Key Responsibilities:

- Greet guests warmly and assist with seating arrangements

- Manage reservations and waitlists efficiently

- Provide menus and answer initial questions about the establishment

- Coordinate with the service team to ensure timely seating and service

- Maintain cleanliness and organization of the host/hostess station

- Handle guest inquiries and resolve any issues promptly and professionally

- Support the team in maintaining a welcoming and positive environment

Skills and Qualifications:

- Excellent communication and interpersonal skills

- Friendly, approachable, and professional demeanor

- Ability to multitask and work efficiently under pressure

- Strong organizational skills and attention to detail

- Previous experience in a hospitality or customer service role is preferred

- Ability to work flexible hours, including evenings, weekends, and holidays

- Basic knowledge of reservation systems and POS software is a plus

Join our team and be part of a vibrant, customer-focused environment where your hospitality skills can shine. We offer opportunities for growth, a supportive work culture, and the chance to make a positive impact on our guests' experiences.