Medication Support Specialist in Atlanta, Georgia at AICA Orthopedics, P.C.

Medication Support Specialist I — Entry-Level Pharmacy Support

Start your healthcare career in a role built for growth. No pharmacy experience required — we train you.

Why this role

This is a real first step into healthcare, not a dead-end desk job. You'll support patients, providers, and pharmacy staff while learning how medication workflows actually work. Do it well, and there's a clear path up to Medication Support Specialist II.

We're looking for dependable, detail-oriented people who want to grow — not just clock in.

What you'll do

• Greet and help patients in person and by phone
• Answer routine prescription and process questions (and route clinical ones to licensed staff)
• Prepare refill requests and keep patient records accurate
• Manage calls, messages, and follow-ups so nothing falls through
• Keep documentation organized and audit-ready
• Help stock supplies and flag low inventory early

This role works under supervision and does not perform licensed pharmacy technician or pharmacist duties.

Requirements

• High school diploma or equivalent
• Strong communication and people skills
• Attention to detail and basic computer skills
• Ability to keep information confidential (HIPAA)
• A genuine interest in building a healthcare career

Preferred:

• Enrolled in or completed a Medical Assistant or healthcare program
• Customer service or healthcare experience
• Familiarity with medical terminology or EHR systems

Where this leads

Strong performers move up to Medication Support Specialist II — taking on e-prescribing support, prior authorizations, and inventory management with more independence. We support your growth with on-the-job training, mentorship, and regular feedback.

What we offer

• Competitive pay based on experience
• Clear promotion path
• Paid training and mentorship
• Full benefits package

Ready to start? Apply now — we review applications daily.

Equal opportunity employer.

Requirements

• High school diploma or equivalent
• Strong communication and people skills
• Attention to detail and basic computer skills
• Ability to keep information confidential (HIPAA)
• A genuine interest in building a healthcare career

Preferred:

• Enrolled in or completed a Medical Assistant or healthcare program
• Customer service or healthcare experience
• Familiarity with medical terminology or EHR systems