Senior Patient Account Rep - Clinics in Thibodaux, Louisiana at Thibodaux Regional Health System

PRIMARY PURPOSE/FUNCTION:

This position will provide leadership to the clerical staff in the clinic so that the charge process is effective and efficient.

Individual will be responsible for the scheduling, registering, pre-registering, obtaining authorizations/pre-certs, and coordinating charge entry processing for the physician practice. This position will be responsible for answering inquiries from patients and insurance companies in a professional manner.

QUALIFICATIONS:

Educational and/or Professional Qualifications:

1. High school diploma or GED preferred.

Previous Experience:

1. Minimum of three year experience in patient accounting environment.
2. At least two years prior experience with professional fee billing for a physician’s office or hospital setting.
3. Ability to operate a computer and various computer software programs.

Other Special Training/Skills:

1. Possess excellent communication skills, oral and written. Possess a preference for dealing with people who are ill and need help.
2. Possess the tack to deal effectively with patients, doctors, other employees and insurance companies.
3. Possess a preference for financial activities to understand and work with management and financial concepts in a medical office setting.
4. Possess the sense of discipline to work in accordance with accepted business standards.