Diesel Service Advisor in Indianapolis, Indiana at Schneider

Location: Indianapolis, IN, USA

Shift: 2nd Shift

Schedule: FULLTIME; Monday-Friday, 2:00 p.m.-10:30 p.m.

Job overview:

• Act as the main point of contact between drivers and diesel technicians as a Diesel Service Advisor in Indianapolis, IN.
• Communicate with company drivers.
• Write up service requests.
• Complete minor repairs.

Responsibilities:

• Perform general shop duties, such as answering phone calls, writing service requests and estimating repair times.
• Maintain open lines of communication with drivers by providing status updates on repair decisions and wait times.
• Assist with inventory management by ensuring parts needed for a repair are in stock and submitting parts requests when they're not.

Skills and qualifications:

• High school diploma/GED.
• Computer and data entry skills.
• Strong attention to detail.
• Excellent customer service skills.
• Strong problem-solving and decision-making skills.
• Able to work independently with little supervision.
• Able to provide own tools within 30 days of hire.

Pay and benefits:

• Medical, dental and vision insurance.
• Company-paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Company-provided uniforms and safety eyewear.
• Discounts on boots.
• Company-paid training.
• Non-exempt U.S. shop associates working 50% or greater of the daily shift time worked between 3 p.m. and 5 a.m. local time, receive a $1.50 per hour differential for hours worked.
• See full list of diesel technician benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.