Interface Analyst in Granger, Indiana at Beacon Health System

Reports to Application Manager or Director. Develops, installs, and maintains interfaces from various systems and special applications. Serves as interface resource to systems analysts and other Information Systems team members. The Senior Interface Analyst is responsible for the overall interface environment at Beacon Health and may serve as project lead on interface related projects where appropriate.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Responsible for overall interface environment by:

• Conducting needs analysis ' working with customers and the organization to develop interfaces as needed.
• Ensuring that appropriate written documentation is created and maintained to keep systems operational in the absence of originator.
• Ensuring adherence to all IS management initiatives, project teams, committees, and standards.
• Contacting primary and secondary vendor technical personnel regarding application capabilities and tasks regarding implementation, enhancement, and support.

Develops, installs, and maintains interfaces from various systems and special applications by:

• Designing and creating code for interface programs.
• Ensuring validation and testing of interfaces. Installing and maintaining these interface programs using the interface engine.
• Providing operational support for interfaces and direct assistance to customers with application systems.

Serves as interface resource for the organization by:

• Serving as technical resource for the Cloverleaf interface engine.
• Supporting systems analysts with interface related issues as they arise.
• Staying current on industry trends regarding interfacing tools.
• Staying current on data integration standards such as HL7, CCD, etc.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Working with other departmental staff members to pull together various independent functionalities.
• Maintaining department records, reports, and files as required.
• Assisting in the care and maintenance of department facilities, equipment, and supplies.
• Completing other job-related assignments and special projects as directed.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies, and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Education and Experience

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's degree program in Computer Science or related field from an accredited college or university.
• Minimum 2 - 4 years of related experience required. Cloverleaf level I certification preferred.
• Preference will be given to a candidate with training and experience with those software and hardware products regularly used by Memorial and/or experience with large healthcare applications and interfaces.

Knowledge & Skills

• Demonstrates high level knowledge of operating system functionality and interface engine products, i.e., 'CloverLeaf'.
• Demonstrates high level of analytical skills necessary to gather, analyze, and interpret data in order to identify and resolve interface related issues.
• Requires familiarity with Unix and relational database management systems and information technologies.
• Demonstrates well developed communication skills, both verbal and written.
• Demonstrates high level of interpersonal skills and customer service orientation necessary to deal effectively with all levels of Beacon Health System staff and vendor representatives.
• Requires ability and willingness to continually improve and increase knowledge of healthcare interfaces and related standards.

Working Conditions

• Works in an office environment.
• Requires flexible schedule to work extended hours when required and provide on-call emergency support.