ACCT SPEC-PATIENT OUTREACH in CANTON, Ohio at Aultman Health Foundation

Aultman Hospital

The purpose of this position is to serve as a resource regarding alternative payment options for uninsured or underinsured patients and assist patients by providing them with a clear understanding of medical financial liabilities and assistance options.

This department is responsible for assisting patients with charity adjustments and financial solutions.

• High School Diploma or equivalent

• 3 years of experience with financial counseling and charity care

• Comprehensive knowledge of billing and collection procedures

• Knowledge of claims review

• Refined communication skills, both written and oral

• Ability to cope with the stress of the position and deadlines imposed

• Refined organizational skills

• Ability to function independently, displaying personal integrity and always maintaining confidentiality

• Professional manner and appearance in accordance with Aultman Health System policies

• Comprehensive knowledge of computer and software systems utilized by the department.

• Maintains a detailed tracking process to assure accurate initiation and completion of application processing

• Maintains an expert level of knowledge in all systems utilized in the day-to-day role and responsibilities of this position.

• Meets regulatory submission deadlines

• Maintains an organized database of all current and previous applications

• Maintains a working knowledge of Federal, State, and commercial insurance requirements, regulations, and reimbursement

• Works with management to develop, educate, and implement practice protocols and procedures to assure compliance with HCAP regulations.

• Maintains open communication and confidentiality with customers, peers, and referral sources

• Identify areas for inter and intradepartmental operational improvements.

• Knowledge of insurances and social services

• Work with other hospital departments to assure integration of financial counseling into clinic areas in coordination with vendors

• Work in coordination with local and/or state social service agencies to provide care for patient after discharge from Aultman Health System

• Assist in coordinated prescription assistance for patients in need of that service

• Work eight hours a day.

• Possible Hybrid/WFH schedule available

• Lunch periods and breaks are coordinated with other staff members to maintain adequate floor coverage

• Cross training in all areas in the department is required.

Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.

Demands

Frequency

Remarks

Lifting 0-10 lbs

Never

Lifting 10-20 lbs

Never

Lifting 20-35 lbs

Never

Lifting 35-50 lbs

Never

Lifting 50-75 lbs

Never

Lifting 75-100 lbs

Never

Lifting over 100 lbs

Never

Forward Reaching

Occasional 10-33%

Overhead Reaching

Occasional 10-33%

Standing

Occasional 10-33%

Walking

Occasional 10-33%

Sitting

Continuous 66% of the day

Climbing

Never

Stairs/Ladder

Never

Bending/Stooping

Never

Twisting/Turning

Kneeling/Squatting

Crawling

Pushing/Pulling 0-10 lbs

Never

Pushing/Pulling 10-20 lbs

Never

Pushing/Pulling 20-35 lbs

Never

Pushing/Pulling 35-50 lbs

Never

Pushing/Pulling 50-100 lbs

Never

Pushing/Pulling over 100 lbs

Never

Carrying 0-10 lbs

Carrying 10-20 lbs

Carrying 20-35 lbs

Carrying 35-50 lbs

Carrying 50-100 lbs

Carrying over 100 lbs

Grasping/repetitive sustained

Never

Fine motor coordination

Continuous 66% of the day

Vision: Near/Far/Color

Continuous 66% of the day

Hearing: ordinary conversation/other

Continuous 66% of the day