IT Coordinator/ Assistant in EDEN PRAIRIE, Minnesota at Aludec USA

IT Coordinator/Assistant

JOIN ALUDEC

Our growth would not have been possible without the dedicated and talented people.

We appreciate receiving expressions of interest and professional information of candidates who wish to contribute to the success of our customers.

"BE CREATIVE TO BE UNIQUE"

Job Summary:Member of the IT Operations Team supporting a busy manufacturing facility with responsibilities covering a wide range of technologies including, but not limited to, systems administration, helpdesk, telephony administration, CRM administration, and laptop/desktop computer build-up/replacement.

Duties/Responsibilities:

1st level of support for inbound email and phone-based technical support for on-site employeesSetup and configure laptop and desktop computers (Software installs, patches, etc.)Request email logins from corporate IT during onboarding in coordination with HR Developing and updating online support documentationPerform systems administration functions for Windows 365 infrastructure, Exchange, software updates, anti-virus, backups and CRM systemsAvaya phone system administration - Setup/deploy phones to on-site personnel (Avaya IP Office 500)Other duties as required

Education and Experience:

Must possess a high school diploma or equivalent, with preference given to those who have completed course or have working knowledge in IT Desktop Support, Computer Engineering or Computer Science2+ years experience in an IT helpdesk/systems administration roleAbility to work to a strict deadlineExperience with SQL preferred but not requiredA strong desire to learn and growKnowledge of databases and operating systemsGood working knowledge of email systems and Microsoft Office softwareAbility to learn new software and technologies quicklyAbility to follow instructions and work in a team environmentPhysical ability to lift/move/haul computers/monitors/servers/etc

This is an ONSITE role, remote work is not available.

Benefits:

Eligible after 60 days; Health, Dental, Vision, STD, LTD, Life Insurance, and 401K