Configuration Management Specialist in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Configuration Management Specialist based in the United States.

This role is a key contributor to ensuring the stability, accuracy, and governance of enterprise IT environments within a structured federal setting. You will be responsible for maintaining the integrity of configuration data across systems, applications, and infrastructure, ensuring that all configuration items are properly defined, tracked, and controlled. Working closely with change, release, and asset management teams, you will help ensure that system updates are accurately reflected in the configuration management database and aligned with operational standards. The position plays a critical role in enabling reliable IT service delivery, audit readiness, and operational transparency. It is well suited for detail-oriented professionals who excel in structured environments and take pride in maintaining high-quality system documentation and data integrity. You will contribute directly to improving service reliability and supporting enterprise-wide IT governance.

• Establish, maintain, and improve configuration management processes aligned with ITIL standards and organizational service management practices.
• Define, document, and manage configuration items (CIs), including their attributes and relationships within the Configuration Management Database (CMDB).
• Maintain configuration baselines and ensure all changes are properly controlled, approved, and accurately documented.
• Support Change Management by assessing configuration impacts and ensuring updates are consistently reflected in the CMDB.
• Conduct regular configuration audits and reconciliation activities to ensure accuracy, completeness, and compliance of configuration data.
• Support release and deployment processes by validating that configuration records align with production environments.
• Develop and maintain configuration management documentation, procedures, and reporting materials.
• Collaborate with Asset, Incident, and Problem Management teams to support root cause analysis and improve overall service reliability.

• Minimum of 3 years of experience in configuration management within an enterprise IT environment.
• Strong understanding of ITIL Configuration Management and Change Management processes.
• Hands-on experience with CMDB platforms such as ServiceNow or similar ITSM tools.
• Experience managing configuration baselines, CI relationships, and configuration audit activities.
• Strong attention to detail with a high level of accuracy in data management and documentation.
• Ability to collaborate effectively with cross-functional IT service management teams.
• Eligibility to obtain and maintain a U.S. Government Public Trust clearance.
• Bachelor’s degree in Information Technology or a related field, or equivalent practical experience.
• ITIL Foundation certification and experience supporting federal IT environments are considered strong advantages.
• Familiarity with enterprise systems such as SAP, Salesforce, or ArcGIS is a plus.

• Competitive compensation package.
• Healthcare coverage beginning on day one of employment.
• Paid training and professional development opportunities.
• Commuter benefits.
• Supportive work-life balance and collaborative team environment.
• Opportunity to support mission-critical federal IT service operations.
• Career growth within a structured IT service management environment.