Director of Cardiovascular Services in Mountain View, California at Silicon Valley Medical Development

El Camino Health Medical Network is currently seeking a talented Director of Cardiovascular Services to join our growing healthcare team!

Pay: $240,000-$250,000/ annually

Location: Mountain View, CA

Shift: Days, M-F (On-Site)

El Camino Health Medical Network (ECHMN) is a growing healthcare provider organization delivering high-quality, community-based ambulatory care across the Greater Silicon Valley. We are committed to coordinating care that meets the needs of the diverse communities we serve, while simplifying the healthcare experience for both patients and providers.

At ECHMN, we value collaboration, accountability, and innovation. Our teams work closely across disciplines to support physicians, improve access to care, and deliver a consistently high standard of service. We offer a supportive and engaging work environment where individuals are empowered to make an impact and contribute to meaningful growth.

If you are passionate about healthcare, driven by purpose, and eager to work in a collaborative, patient-centered organization, we invite you to explore a career with El Camino Health Medical Network.

Summary:

The Director of Cardiovascular Services is responsible for providing strategic, operational, and administrative leadership for cardiovascular service lines across multiple ambulatory clinic locations. This role partners closely with physicians, advanced practice providers, clinic managers, operational leaders, and cross-functional departments to ensure high-quality patient care, efficient clinic operations, provider support, regulatory compliance, and a consistent patient and staff experience across all cardiovascular clinics.

The Director oversees day-to-day clinic operations, staffing, workflow optimization, access, financial performance, service line growth, patient experience, and physician alignment for Cardiovascular and Melchor. This position serves as a key leader in supporting multiple cardiology providers and clinic teams while ensuring operational excellence and alignment with the organization’s goals, policies, and standards.

Essential Functions:

Operational Leadership

Provides leadership and oversight for cardiovascular clinic operations across multiple sites, ensuring consistent workflows, service standards, and operational performance.

Oversees daily clinic operations, including patient access, scheduling, provider templates, room utilization, staffing coverage, patient flow, and issue resolution.

Partners with clinic managers, supervisors, and site leads to ensure clinics are appropriately staffed, productive, and meeting organizational expectations.

Identifies operational gaps and implements process improvements to increase efficiency, reduce delays, improve access, and support patient care delivery.

Ensures consistent communication and alignment across all cardiovascular clinic locations.

Physician and Provider Support

Serves as a key operational partner to cardiovascular physicians and advanced practice providers.

Supports provider productivity, clinic schedule optimization, onboarding, and resolution of operational barriers impacting provider practice.

Facilitates communication between providers, clinic leadership, HR, Finance, Revenue Cycle, Quality, Compliance, and other support departments.

Partners with physician leaders to support service line goals, care model development, and clinic growth initiatives.

Staff Leadership and Workforce Management

Provides leadership, direction, and support to clinic managers, supervisors, medical assistants, patient care representatives, imaging or diagnostic support staff, and other cardiovascular clinic team members.

Participates in workforce planning, recruitment needs, onboarding, training, performance management, and employee engagement initiatives.

Ensures staff roles, responsibilities, and workflows are clearly defined and consistently followed.

Supports a culture of accountability, collaboration, professionalism, and patient-centered service.

Partners with Human Resources on employee relations matters, performance concerns, organizational changes, and staffing strategies.

Quality, Compliance, and Patient Experience

Ensures clinic operations comply with applicable organizational policies, regulatory requirements, accreditation standards, privacy rules, and safety expectations.

Partners with Quality, Risk, and Compliance teams to address clinical, operational, or patient safety concerns.

Supports initiatives related to patient satisfaction, provider satisfaction, care coordination, quality metrics, and regulatory readiness.

Monitors patient complaints, access concerns, service recovery opportunities, and recurring operational issues.

Promotes consistent documentation, communication, and escalation practices across clinic locations.

Financial and Business Performance

Manages operational performance, budget adherence, productivity, staffing efficiency, and resource utilization for assigned cardiovascular clinics.

Reviews financial and operational data, including visit volumes, access metrics, staffing ratios, overtime, provider productivity, referral patterns, and clinic capacity.

Partners with Finance and senior leadership on budget planning, position requests, business cases, and service line growth opportunities.

Supports implementation of new programs, providers, clinic expansions, or workflow changes related to cardiovascular services.

Strategic Planning and Service Line Development

Participates in strategic planning for cardiovascular services, including growth, access improvement, program development, provider support, and multi-site standardization.

Evaluates current operations and recommends improvements to support scalability, quality, patient access, and provider engagement.

Collaborates with leadership on new initiatives, equipment needs, clinic space planning, staffing models, and service line integration.

Represents cardiovascular services in operational meetings, planning discussions, and cross-functional work groups.

Minimum Requirements:

• Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, or a related field required.
• Minimum of five to seven years of progressive healthcare operations leadership experience.
• Minimum of three years of management experience in an ambulatory clinic, specialty practice, medical group, or multi-site healthcare setting.
• Experience supporting physicians, advanced practice providers, and clinical operations in a specialty care environment.
• Strong understanding of ambulatory clinic workflows, staffing models, provider schedules, patient access, and healthcare operations.

Experience:

• Experience in cardiology, cardiovascular services, imaging, diagnostic testing, or specialty clinic operations strongly preferred.
• Experience managing multiple clinic locations preferred.

• Experience with service line growth, physician practice operations, budget management, and performance improvement preferred.
• Knowledge of Epic or other electronic health record systems preferred.

Knowledge, Skills, and Abilities:

• Strong leadership, communication, and relationship-building skills.
• Ability to partner effectively with physicians, APPs, clinic leaders, staff, and executive leadership.
• Strong operational judgment and ability to resolve complex clinic issues.
• Ability to manage competing priorities across multiple locations.
• Knowledge of healthcare compliance, patient privacy, safety standards, and ambulatory care operations.
• Strong analytical skills with the ability to review data, identify trends, and recommend solutions.
• Ability to lead change, standardize workflows, and improve operational performance.
• Demonstrated ability to manage staff performance, employee engagement, and team accountability.
• Professional, collaborative, and service-oriented leadership style.